Hello Robert, Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you. ^cc

Hello Christopher, I am sorry to hear about your vehicle experience thus far. Nothing is more important than the safety of our Genesis guests. We have forwarded your complaint to the appropriate department and will have a Case Manager reach out to you.^cc