We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance. Thank you for sharing your concerns with us Genesis Consumer Affairs^rb
Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.
Genesis Consumer Affairs^mm