Hello James R., thank you for providing us with that information. Our records show that your case has already been assigned to one of our case managers for assistance. Their name is Brianna, and you may reach them directly at (714) 584-3247.

Genesis Consumer Affairs^mm

Thank you for reaching out, as we appreciate your feedback and insight.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support. Thank you.

We are sorry to hear that you are experiencing issues with your vehicle. We would like to opportunity to better assist you and act as a liaison between our partnered retailer. Please expect a call from a specialist later today. Thank you.