Hello Yliana, Nothing is more important than the safety of Genesis guests. We are very disappointed to hear about the challenges you've faced with your GV70 . We would like to encourage you to reach out to our Customer Care team at (844)-340-9741, to discuss this matter with a corporate representative. Thank you for reaching out. ^cc
Hello, thank you for providing us with that information. We have escalated your concerns to one of our case managers for further assistance. Please allow approximately 1 to 2 business days for contact. Thank you. ^cc
Hello, Alvin. Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. ^cc
Hello, Dorothy, we’re disheartened to learn about your frustrations. Please reach out to our Customer Care team at (844)-340-9741, so we can further assist. ^cc