Thank you for contacting us. We appreciate your feedback and insight. If you would like to discuss your concerns further, please contact our customer care team at (844)-340-9741.

Genesis Consumer Affairs^mm

Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We encourage you to contact our customer care team at (844) 340-9741 for support and assistance if needed.

Genesis Consumer Affairs^mm

Thank you for reaching out as we appreciate your feedback. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been assigned to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you.

Thank you for taking the time to provide us with valuable feedback. We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Our records show that your case has already been assigned to one of our case managers for assistance. We have escalated your concerns to your assigned case manager for further support. Thank you.