We are sorry to learn about the difficulties you’ve had with the sales experience with your vehicle. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741. Thank you.
Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been assigned to one of our case managers for assistance. We will request your case manager to reconnect with you for any additional support. Thank you.
Thank you for taking the time to provide us with valuable feedback regarding your experiences with the limited certified Genesis retailer in your area. If you are in need of retailer assistance, please connect with our Customer Care team at (844) 340-9741, for further support. Thank you for reaching out.