My car became unusable on the 10th, when I dropped it off. I was told that it might not be worked on
until today. Was called today, and told the car would be ready, which it was.
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Ethan's shop has been a reliable 'go to' for us for a number of years. He offers us reliable and comp
etent service with down home friendliness. He's our first choice!
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The CV axle in my truck decided to die on my way to Montana…
Not good. I was about 40 minutes outside of Sioux Falls when it happened. I used AAA to get a tow a
nd picked what seemed to be a very highly-rated auto repair business.
The high ratings are well-deserved. They were not only courteous, professional and knowledgeable, but when I explained that I was traveling and not local, they took my truck in immediately and started work on it. No “we’re all booked up” or “we can make an appointment for next week.” It simply unspoken that I needed to get where I was going.
As it was, they had to order a part which would not arrive until Thursday (not their fault). They gave me a nice loaner and I got a hotel room. I assumed that since the part was coming on Thursday, I’d be in the road on Friday. Not so.
The part arrived at 11:00 am on Thursday and the crew was waiting for it. I was on my way to Montana less than two hours later!
My 1st time service was a few months back was to correct an alignment issue that another auto servic
e did not correct. Prompt service, found the issue and corrected it. On 5/7/24, I took my vehicle in for a major issue, I am pleased with their customer service, call backs on the problem and pricing. It is refreshing to find an auto service that really treats customers fairly with the concerns and issues. I will be returning to Hometown Auto in Liberty, Tx.
Keep up the great customer service and work for customers. MJ 6/3/24
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it’s all about respect and communication. From the moment you walk in the door, you’re welcome with H
ello, how can I help you? The service was prompt , along with a fair rate for the service i received. Best of luck to the new team
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We take our car and our truck here because we've had good service and we trust the mechanic.
We ref
er this automotive shop to our kids & our friends.
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Joseph is always professional and polite and efficient. I bring my car in for regular maintenance ev
ery six months. I trust them. Shuttle drivers are polite and friendly and on time.
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Local, family-owned business providing great service, top tire brands and reasonable prices. Options
are clearly explained and work is done promptly and professionally.
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