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Woodcrest Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,288 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

At our auto shop in Riverside, California, we specialize in emissions testing and general auto repairs for all types of vehicles.

Whether you need a simple oil change or complete engine repairs, we have the staff and the facility to get the job done in a timely manner. Our establishment is very accommodating to our
At our auto shop in Riverside, California, we specialize in emissions testing and general auto repairs for all types of vehicles.

Whether you need a simple oil change or complete engine repairs, we have the staff and the facility to get the job done in a timely manner. Our establishment is very accommodating to our customers' needs, and we have an air-conditioned waiting area for your comfort and convenience.
...more

Categories
Auto Repair, Smog, Transmission Repair
Contact
(951) 780-3311

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
18400 Van Buren Blvd Unit B Riverside, CA 92508
Woodcrest Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,288 Reviews)

DC
David C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Our neighborhood quality automotive for repair specialists!
They always provide a thorough diagnosis and explanation with pictures of anything that you need work done on. Kevin always takes really good care of you. The staff is knowledgeable and professional. They have been our go to repair shop in the neighborhood for the last several years. I highly recommend them.

AG
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ADAM G.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Woodcrest Auto has the best mechanics in town!
Excellent service all around the board, what started off as a need to find a mechanic turned into a years long relationship with a business that I fully trust and can depend on whenever a concern arises with my vehicle. My most recent visit was surprisingly cheaper than expected and left my car driving better then when I first got it, need work on your car? rest assured Woodcrest Auto Service will take care of that problem for you.

SL
SELLAM L.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great service !!!!
Kevin and his team are very great people to deal with

MT
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MICHAEL T.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Warranty work through Carmax
Found out this location is a warranty center for Carmax car care. The staff at this location is absolutely amazing and always on top of it. Took it in for vibration in the front end and a clunking noise when you takeoff. Found out the motor mount and the tire rod was bad. I had my car back within 24 hours of authorization. I couldn’t be happier with the outstanding service they provided. Thanks guys

CJ
CHRISTOPHER J.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
8
Prompt and Polite
Prompt and Polite

MS
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MARTIN S.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Quick Smog Test
Stopped in for a quick smog check this afternoon. Staff was courteous and professional.
Test was completed quickly at a reasonable price.
Overall, as pleasant as a smog Test can be!

BB
BOB B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Smog test
In and out service.
Dan is good.

EC
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ELEANOR C.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Gratitude
THANKYOU., THANKYOU. From diagnosis till completion, my car and I knew we were in trustworthy hands. It so good to know that my will be inspected for its needs when it comes in for treatment. Yes treatment for Woodcrest’s mechanic are the doctors of auto care. I am so satisfied.

GB
GREG B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Tire Patch 35 dollars
This place is the only mechanic that doesn't make me feel like I might be getting ripped off.

RR
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RONALD R.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excellent service excellent customer service very professional
Kevin at the front desk was very knowledgeable and helpful. Dan The Mechanic did a great job with communicating with me on my vehicles problem. Great job guys.

Verified Customer
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Best service
Helpful and trustworthy

MS
Mike S.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Leaks solved
Woodcrest Auto is my go to for car repair. They analyze and keep you informed on the diagnosis. I am always satisfied with their work.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best service around!
Love this shop! I always have a great and friendly experience with Kevin! Quick and reliable service.

EM
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Eric M.
Riverside, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/09/2025
5
One bad incident
I brought my car in at 8am for a TPMS light and a horn repair. I did not hear from Woodcrest so I called at 3pm and spoke to Jesus (mechanic). Jesus said Dan will call me back in about 30 minutes. At 4:45 Dan called with an estimate on the repair and I told him to only do the TPMS light. I called at 5:30 to ask if the vehicle is ready to pick up and Dan asked if I could leave it overnight because the mechanic did not start on the repair due to their miscommunication. I kindly said I needed the car back today. I think the car was at Woodcrest for a sufficient amount of time for the vehicle to be repaired. I was charged .75 hour labor and it took less than 30 min to have the vehicle completed by 6pm closing. I normally have a good experience at Woodcrest and have four other vehicles serviced here. I’m not sure why Woodcrest failed to diagnose, communicate with me and repair the vehicle in a timely manner.

JA
JEFFERY A.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Smog check
Only took about 15 minutes from the time I walked in the door start to finish.

Displaying Review 1 - 15 of 1288 in total
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