business image

Woburn Foreign Auto Body

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(781) 935-3040
No Business Hours Provided

Business Hours

* No Time Zone Provided
80/82 Olympia Ave Woburn, MA 01801
Woburn Foreign Auto Body's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)

RK
gravatar
Russell K.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2023
verified customerVerified Customer
7
Service not as good as used to be
I’m going the repairs are well done as that is what matters most, but the experience is also important and the level of service and communication provided was so lacking compared to last time we used this shop five years ago that we were shocked. In five weeks we received no calls or texts or emails about it car and only two photos (with no commentary) were posted online. There was a delay so communication would have been helpful. Then when the car was finished on a Friday, nobody called us that day or the next. So we were without our car for another three days. They just don’t put much into customer care anymore. The car looks good, though.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.