Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
The finished product is what matters, and the car was delivered clean as when initially purchased. The office staff was very pleasant.
I will recommend them to any friends in need of a body shop.