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Windward Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(995 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
38
Total ReScores
4.9
ReScore Average
73
Net Promoter Score ®

Business Details

About

Windward Hyundai is located on the island of Honolulu in Kaneohe HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Windward Hyundai is located on the island of Honolulu in Kaneohe HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(808) 791-1800

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Hawaii
46-201 Kahuhipa Street Kaneohe, HI 96744
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(995 Reviews)

MG
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Michael G.
Kailua, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Ez Pz lemon squeezy
The lovey gal Pauline is why I’m giving this survey , she’s always helpful and has been since I’ve been servicing my car. Also she calls me AFTER my oil change to make sure everything’s fine. WHO DOES THAT!? Pauline @ windward does ⭐️⭐️⭐️⭐️⭐️
STANLEY M. from Windward Hyundai responded on 04/06/2022 04:21 PM

Thank you for the feedback,  i will pass along the kind words you provided.  Have a great day


Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
always prepared
shakira was awesome from start to finish. greeted us and made sure we were comfortable and kept us updated throughout the time my car needed to get tires changed. the day we went they were really busy, needed more time but she offered us an uber home and an uber back. worked out perfectly. communication was great and although it was longer than expected, she went above and beyond to reassure that everything was taken cared of. amazing experience! thank you shakira!
STANLEY M. from Windward Hyundai responded on 04/04/2022 10:29 AM

Thank you for the kind words,  we appreciate the feedback.  I will pass these along to the team.


Verified Customer
Kaneohe, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Customer service from Lea, Tomas, and Lea were excellent.
STANLEY M. from Windward Hyundai responded on 03/31/2022 01:11 PM

Thank you for your feedback, we appreciate the information. 


EJ
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Ellen J.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Aloha at a car dealership!
I have bought a few new cars in my lifetime and always dreaded the new car maintenance. Past dealerships always left an unpleasant taste in my mouth after spending excessive time and money supposedly needed for the “new”car recommended maintenance and the “cattle call” mentality that surrounds it. Job well done Windward Hyundai!
STANLEY M. from Windward Hyundai responded on 03/31/2022 12:50 PM

Thank you for the feedback.  We apprreciate the information.  Have a great day.


VS
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Veronica S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Flush transmission
My overall experience was excellent from beginning to end. I’m very thankful!
STANLEY M. from Windward Hyundai responded on 03/30/2022 06:11 PM

Thank you for taking the time to let us know how we did.   Have a great day.


Verified Customer
Kailua, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great fast service
Great service, friendly personnel.
STANLEY M. from Windward Hyundai responded on 03/28/2022 10:02 AM

Thank you for the taking the time to let us know how we did.  Have a great day


LF
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Laurie F.
Wahiawa, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent experience
From checkin to completion the service representative Chris was complete and informative
STANLEY M. from Windward Hyundai responded on 03/25/2022 09:44 AM

Thank you for taking the time to let us know how we did.   I will pass along your feedback to the team.


BM
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Brenda M.
Waipahu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service with a Smile
I live in Leeward Oahu, but I travel to Windward Oahu to service my vehicle. I purchased my vehicle from Windward Hyundai where I receive top-level service with professionalism, care, and efficiency.
STANLEY M. from Windward Hyundai responded on 03/23/2022 10:04 AM

Thank you for the feedback. I will share this with the team.  Have a great day.


JL
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Jeff L.
Kaneohe, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Amazing job
They did an amazing job with the check in and repair.
STANLEY M. from Windward Hyundai responded on 03/22/2022 07:44 PM

Thank you for your feedback.  We appreciate the information and thank you for the kind words.


JT
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John T.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Got great service
STANLEY M. from Windward Hyundai responded on 03/22/2022 04:17 PM

Thank you for the feedback and kind words.  Have a great day.


Verified Customer
Kaneohe, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and easy for routine maintenance
Fast and easy for routine maintenance.
Informed of what they would be looking for, explained everything upon completion.
STANLEY M. from Windward Hyundai responded on 03/21/2022 06:08 PM

Thank you for the feedback, we appreciate the information. Have a great day.


CP
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Carlos P.
Kapolei, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Overall good Service. Thank You!
STANLEY M. from Windward Hyundai responded on 03/21/2022 09:59 AM

Thank you for taking the time to let us know how we did.  Have a great day.


Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Used Express lane very convenient. Employees very welcoming and helpful with headlights not working. As a female senior felt well taken cared of and NOT scammed like other service centers. Very happy.
STANLEY M. from Windward Hyundai responded on 03/21/2022 10:00 AM

Thank you for the information.  We appreicate it.  Have a great day.


Verified Customer
Honolulu, HI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Decent service
After the hyundai service center in town closed their facility, windward service center is my only option. They did overall a good job on my vehicle, but retrieving the vehicle could be improved.
STANLEY M. from Windward Hyundai responded on 03/19/2022 04:18 PM

Thank you for the feedback, We will use this as a opportunity to improve.


RP
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Rodney P.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Grea experience
Was fast and timely
STANLEY M. from Windward Hyundai responded on 03/19/2022 03:32 PM

Thank you for the feedback. We appreciate the information. 

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