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Willowwood Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small. We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(757) 627-9704
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5421 Tidewater Dr Norfolk, VA 23509-1438
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Willowwood Service Center 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)
Write a Review
Recent Reviews
MN
gravatar
melvern n.
Norfolk, VA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
verified customerVerified Customer
10
Outstanding customer service
Wow, what continuous outstanding customer service.I really love having my car service here. Barry and Christy is always very professional and kind.
One could tell they really love serving their customers and making sure they are satisfied. The mechanic by the name of Tommy was also very kind and amazing. He displayed wonderful customer service skills. He is truly an asset to their company. I must say I really love there wonderful pet dog.
Overall, they made me feel like a value customer. I have shared with my friends and family how wonderful this business is.
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