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Willowwood Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(710 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small. We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(757) 627-9704
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5421 Tidewater Dr Norfolk, VA 23509-1438
Get Directions
Willowwood Service Center 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(710 Reviews)
Write a Review
Recent Reviews
Verified Customer
Norfolk, VA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Thorough diagnostic
They stayed in contact and provided updates on service. They kept our car and drove it until the issue occurred with them to help diagnose the correct issue so we didn’t have to worry about it happening while our son was driving it.
PH
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Patrick H.
Norfolk, VA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Great Service
Always excellent, friendly service done fast and at a fair price.
Kudos to the service technicians who get the work done even under extremely hot conditions!
SG
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stalin g.
Norfolk, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Car inspection
I recommend this repair station; their expertise is commendable. Thank you.
Verified Customer
Norfolk, VA
Chevrolet Astro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Replace fuel pump
Quick and courteous service.
LH
Larry H.
Norfolk, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Great service center
I bring all my vehicles here for inspection and any repairs, very fair in prices and some of best maintenance work I've seen.
Thanks Willowood for all you do.
HP
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HARRY P.
Norfolk, VA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Excellent, as always!
Aaaaa)
AC
Anastasia C.
Norfolk, VA
Mitsubishi Mirage G4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
State Inspection and Oil change
Despite their short staffing, the staff at the auto repair shop was exceptionally friendly and efficient. They prioritized my request and worked diligently to return my vehicle to work as soon as possible. I am grateful for their willingness to assist me.
GH
Gordon H.
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
State Inspection
Great service as always.
TH
THERIAN H.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
9
Inspection
I dropped my car off for an inspection and they were able to fix the things that failed the same day
Verified Customer
Norfolk, VA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent
We have been very pleased with our experience with Willowood Service Center. They do great work. We would recommend them if anyone needs automotive repairs.
MP
matilda p.
Norfolk, VA
Pontiac Torrent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Inspection
Not my 1st time here. Service is always very good.
CH
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Christina H.
Norfolk, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Oil change
Everyone is very helpful and friendly. They tried hard to fit me in even though it was a very busy day for them
JD
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JODI D.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Quick turnaround!
Thanks to the WWSC team!
MH
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Marc & Kym H.
Norfolk, VA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent service as always.
Was able to work us in today, even though they were busy.
AH
Allen H.
Norfolk, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great customer service and very honest
My first time excellent service and trustworthy.l will go back for more repairs on my car
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