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Williams Tire And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(529 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Contact
(315) 858-0918

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
55 Main St Richfield Springs, NY 13439
Williams Tire And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(529 Reviews)

JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Howling vehicle
Can’t say enough, brought vehicle in for being loud while driving. They found a bad wheel bearing. They made the repair and I’m back on the road. Excellent service no BS!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Vehicle inspection
These mechanics worked efficiently, professionally and honestly. No pushy sales pitches to get you to get to buy unnecessary products or services.
I will be taking my cars here every year for check ups and inspections. I will not be going anywhere else.

SM
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Susan M.
Richfield Springs, NY
Mazda B4000
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/19/2025
verified customerVerified Customer
0
I’m so red mad!
Went in for inspection and tire put on my truck and came out with no sticker to even get home with. They used to give you so many days to get it reinspected after fixing issues. I’m so mad I’m red inside! Now I have no way of getting my truck even looked at or get recall done!
Manager from Williams Tire And Auto responded on 06/20/2025 06:52 AM

NYS law requires us to scrape expired stickers for your safety.  The state inspection machine determines whether or not a 10 day temporary sticker is given, it is NOT determined by us. This is why it's important to have your vehicle inspected PRIOR to the expiration date so any necessary repairs can be completed in time.


DJ
Deidre J.
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Deidre said they are very good, always considerate and always help with anything she has.
Recommended

Verified Customer
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Exhaust question
Had car serviced and exhaust checked. As always service was quick and efficient. Everyone always is friendly and explains work done or needed.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Amazing!
Staff were super friendly and picked up everytime I called and answered every question I had. Job was done in a quick and timely manner and I am very happy with the outcome! Definitely would recommend 10/10 will be back for more work done.

MW
Mike W.
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service every time
I mostly stop in for inspections and the odd oil change, but even when it’s been a front end alignment or getting creative with me on a tractor tire rim I mangled, they’ve been awesome. Quick, helpful, and willing to tell you where their expertise ends even if it loses them money.

Great place.

JB
Jeff B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great oil change
Friendly…… quick service …. Reasonably priced …. Granted, was only an oil change …. But the car was looked over …. Brakes and tires were found to be in good shape. No upselling involved …
BTW, I’m on vacation from
Florida visiting my daughter and her family. Son in law also took one of their vehicles. We were in and out in 20 mins with both oil changes!!! Props to Williams !!!!

SN
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Stephen N.
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Service
Excellent service very friendly

ER
Earlena R.
Jordanville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
New car inspection
I bought my car out of state and the inspection was the last thing I needed to complete the legal process. Williams got me in quickly and completed the inspection in a timely manner. They attached my plates and affixed the registration sticker, along with the inspection sticker, without me even asking.

Verified Customer
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Oil change and inspection
The staff are always friendly and helpful when I drop off my car.

JA
Jim A.
Richfield Springs, NY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always great
Great

JO
Josh O.
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Quick service
I had a noise in my front suspension so I scheduled to get it in the shop. They were able to get me in two days later. They diagnosed the problem to be lower ball joints they had replaced 6 months prior and were able to get me new parts because of the product warranty. Diagnosed, dealt with warranty on parts, and fixed my car inside a day. Always fast honest and friendly!

PL
Pam L.
Richfield Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
9
Great garage!
Williams Tire is the best!!!

DA
Dmitrii A.
Jordanville, NY
Mercedes-Benz ML350
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
verified customerVerified Customer
1
Very unpleasant experience at Williams Tire & Auto Service
I had a very unpleasant experience at Williams Tire & Auto Service. After a tire sensor installation, my center cap went missing — something that had never happened before. When I returned immediately, the mechanic denied responsibility and told me not to come back. No apology, no help. Completely unprofessional and disrespectful.
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