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Whetzel's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(919 Reviews)
99
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

At Whetzel’s Automotive it is all about the extended family, or customers as other businesses might call them. Whetzel’s Automotive is a family owned and operated business, that is dedicated to providing excellent automotive service to Columbia and the Midlands area. Focused on providing superior service, their highly trained staff takes At Whetzel’s Automotive it is all about the extended family, or customers as other businesses might call them. Whetzel’s Automotive is a family owned and operated business, that is dedicated to providing excellent automotive service to Columbia and the Midlands area. Focused on providing superior service, their highly trained staff takes pride in maintaining and repairing your vehicle.

We make it convenient for you, offering shuttle service to work and even picking up vehicles for repairs when possible. We realize that being without your vehicle while repairs are made can be stressful and inefficient. You can focus on your plans while your vehicle is being repaired. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(803) 739-2999
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2017 Augusta Rd West Columbia, SC 29169-4519
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Whetzel's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(919 Reviews)
Write a Review
Recent Reviews
SR
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STEVE R.
West Columbia, SC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
5 star workmanship for over a decade
They have repaired and serviced family members' automobiles for over a decade. Even proved the dealership had lied about a service needed. Good honest service, and that's not easy to find.
EL
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EILEEN L.
Columbia, SC
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Honest, knowledgeable, courteous
Quality work, always, from an honest, knowledgable and experienced team of mechanics and service advisors. Their goal is safety first! Courteous and always do their best to schedule you as quickly as possible.
CC
CAROL C.
Columbia, SC
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service and excellent communication!
Wonderful to work with!!
JB
JASON B.
Irmo, SC
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Best service
Always take care of there customers
Very professional
EG
EDNA G.
Columbia, SC
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Mr Woody
Never met a nicer person, kind beyond words
MM
MISTY M.
West Columbia, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Can't get better than Whetzel's
Great quality care. Great customer service. Fair pricing. I trust Whetzel's advice on what my car needs for longevity. They answer email appointments or phone appointments great and clear communication.

I was recommended Whetzel's by a friend and I have been a client for a few years.
CM
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CAROLYN M.
Columbia, SC
Lexus LS 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent
I always trust their diagnosis of the problem and the repair cost is always fair. I highly recommend them for your car problems.
MM
MERRILL M.
Lexington, SC
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Oil change
Was pleased with the service. Polite and helpful.
AT
ANGELA T.
Columbia, SC
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Routine Maintenance
Excellent Service
Verified Customer
West Columbia, SC
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Courtesy and timely service with details about what will be checked at next service.
Courtesy and timely service. I like that there is a note about what needs attention on next service appt.
JS
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JOHN S.
Lexington, SC
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Good job as always
Good job as always
Verified Customer
Irmo, SC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
9
Car Sputtering - New Spark Plugs Needed
Always helpful and easy to work with. No pressure high pressure sales pitches. Great place for ladies to take their cars.
KJ
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KAY J.
Gaston, SC
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
glennandkjames@gmail.com
I had my oil changed. Kay Kames
MW
MEG W.
Elgin, SC
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
So thankful!
I was in a bind, and Whetzel came through! They were up front about pricing and issues that may be found! I would 100% recommend them!
AW
ADRIENNE W.
Columbia, SC
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Dependable Auto Technicians
I needed an oil change. What I appreciate about Whetzel’s Automotive is unbeknownst to me, the 28 point inspection is included as well as checking/topping off fluids. This gives me peace of mind. The men are professional and courteous. Thank you! <3
Displaying Review 1 - 15 of 919 in total
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