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West Kearny Mesa Automotive & Transmission

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores
4.5
ReScore Average
86
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Tire Repair, Car Maintenance
Contact
(858) 560-0156

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8027 Balboa Ave Suite A San Diego, CA 92111
West Kearny Mesa Automotive & Transmission's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)

CS
gravatar
Chris S.
San Diego, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2025
verified customerVerified Customer
5
Friendly but did not fix original issue
I took my f150 in for some front end noise. I spent almost $2900 to replace front hubs due to worn wheel bearings and to turn rear rotors and replace pads. I got in the truck and the noise is still there. I have to return next week to see what was missed. I’m afraid I will have to spend a bunch of money to fix the noise and the timing is bad for me. I’m not saying I think the wheel bearings weren’t worn. Just didn’t fix the issue. We will see if it gets resolved next week.
Brian B. from West Kearny Mesa Automotive & Transmission responded on 06/03/2025 05:33 PM

Hi Chris Sullivan,

Thank you for your feedback. We're sorry to hear you initially left feeling uncertain about the repair, even after replacing the worn wheel bearings and servicing the brakes. We understand how important it is to feel confident in your vehicle’s performance—especially after making a significant investment.

We noticed that you didn’t return for a follow-up visit as planned, so we hope that means the noise resolved itself and the repairs did, in fact, address the issue. If anything changes or you're still experiencing concerns, please don’t hesitate to reach out. We're here to help and always happy to follow up.

Thank you again for your business and for giving us the opportunity to work on your F-150.

Best regards,
Brian Bowersock - West Automotive Group

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