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Werner Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
4.5
ReScore Average
79
Net Promoter Score ®

Business Details

Contact
(850) 575-1000
No Business Hours Provided

Business Hours

* No Time Zone Provided
252 Sw Capital Circle Tallahassee, FL 32304
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)

KF
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Keith F.
Panama City, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2023
0
Category: Sales
Absolutely Terrible service GV80 prestige
‼️‼️PLEASE BEWARE READ THIS VERY IMPORTANT. 2023 GV80
•INVOICE FRAUD on all your repairs. (Look at your work order, they are charging Genesis corporate work that you never requested and saying you asked them to do it). Also work was never even performed… very sad.
• PLEASE MARK YOUR TIRES THEY ACTUALLY DONT ROTATE THEM AND SAY THEY DO.
•HAD MY CAR OVER A MONTH SPAN AND NEVER FIXED ISSUES CUSTOMER SERVICE WILL JUST LAUGH AT YOU AND PLAY JOKES ON PHONE.
•EVERYONE HERE IS COMPLETELY CLUES-LESS TOOSAY THE BEST YOULL SEE “TRUST ME” mark these words
•MARCUS (SERVICE MANGER/LIAR) PROMISED CAR RENTAL EVERY DAY what a joke him in his gang is.
MY CAR WILL BE MARKEDAS A LEMON TODAY AS OF 12/06/2023
TO SAY THE LEAST I HAVE NEVER IN MY LIFE EVER DELT WITH SO MANY CLOWNS UNDER ONE ROOF THEN WARNER HYUNDAI. Don’t waste your money to the next years circus when you can just come here instead. I hate leaving bad reviews but I have given them so many chances for nothing but countless disappointments. I could go on and on please trust me. Don’t buy a GENESIS. Once this car is bought back I will never be a returning aggravation for this group of clowns ever again.

Not sincerely
A never returning customer.

TN
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Tri N.
Edmond, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
10
Category: Sales
Great experiences
Great services and very professional! We brought a GV70 from them. I’m from Oklahoma and the dealer is in Tallahassee, Florida. They make everything so simple and very clear for me. Tyler Hammons is their super star and we are lucky to work with him. He took care of our vehicle with responsibility until delivery. We signed the paperwork on Monday and the car was in our driveway on Thursday morning same week! Best dealer that we ever work with!

TM
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Thomasina M.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
Category: Sales
Exceptional Experience
We’ve all heard car shopping horror stories, but you won’t hear one about Werner Genesis! The team was top notch! Can’t say enough good things about my salesman Dave and Kyle in financing. Would recommend them to everyone!
Employees worked with

JC
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Judith C.
Summerfield, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customerVerified Customer
10
Category: Sales
Great overall experience.
No other words are needed. If you are looking to buy a Genesis vehicle, look nowhere else!

JG
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Junyville G.
Lakeland, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/02/2021
verified customerVerified Customer
1
Category: Sales
Unsatisfactory
The staff were motivated to sell my wife and I 2022 G80 and 2021 Palisade, Calligraphy. But once the deal is done, the company do not value its customer anymore!
My vehicle was delivered without a spare key. I was promised that the spare key will be shipped, priority. 2 weeks later….. I called the dealership and they’ve yet to ship the key! They “forgot”. Once you close the deal with the dealer…. You are not valued as a customer anymore! Don’t believe the propaganda of…. WERNER FAMILY, they are just trying to get your business! Go else where!
Employees worked with

FF
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Frederick F.
Port Saint Joe, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customerVerified Customer
10
Category: Sales
Boss Car
Best SUV ever. Everything about this car is great. It's smooth and refined. Powerful and quiet. Just excellent at every aspect of driving. The seats are amazing. The sales experience was like buying a car from a friend.

JG
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Jason G.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Category: Sales
Great Sales Staff
Thank You

MH
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Margaret H.
Fairhope, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
10
Category: Sales
Werner is Great
I spoke with several dealerships
Trying to locate what I wanted after my local dealership was very rude - I found Werner and they did everything quickly to make my purchase happen

KS
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Kendall S.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Sales
Best buying experience ever!
I've had my heart set on the GV80 for a long time. After seeing it in person and taking it for a test drive, I was sold immediately. I've driven many luxury vehicles in my life, but the GV80 far exceeds all of them. Plus, my salesperson, Michael was outstanding. It was the easiest vehicle purchase I've ever made.
Employees worked with

MD
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Marc D.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Category: Sales
Shop here
A Definite stop here experience. Great sales staff. Very knowledgeable and motivated to get the deal done.
Employees worked with

KV
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Kim V.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Sales
Genesis brings the heat
Thanks Tyler and Tay for my new car! Genesis is really stepping it up to compete with the other luxury powerhouses. The process didn’t feel predatory at all unlike some other dealers.
Employees worked with

AA
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Allison A.
Enterprise, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Sales
Amazing customer service
I live out of state and purchased my new Genesis with ease. I was in and out extremely fast. They had my new car completely set up and ready to go upon my arrival. My salesman, Tyler H, was absolutely amazing! I highly recommend him if you are looking to buy!!

GJ
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Geri J.
Thomasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Sales
Sweetest Car In Town
Please let Taye hook you up with the best ride ever. She is such a wonderful person. And on top of that everybody is crazy for this beautiful car. I was looking at lots of high end brands but after seeing this one there was no comparison. The others seemed boring. Go see Taye
Recommended
Employees worked with

RJ
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Rebecca J.
Chattahoochee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Category: Sales
Wonderful place to buy a car!
Friendly and knowledgeable staff, amazing facility, and the cars are incredible! Can't beat the price to value with another brand.
Recommended

SP
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Sundaben P.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customerVerified Customer
Category: Sales
Very nice people
Very happy with service
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