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Webster Tire and Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(183 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Proud to be family owned and operated. We grew from just auto sales in 2006 to tire and auto service by 2010. Team work has made this dream work and we are remined everyday. Proud to be family owned and operated. We grew from just auto sales in 2006 to tire and auto service by 2010. Team work has made this dream work and we are remined everyday.

Categories
Auto Repair, Used Car Dealer, Tire Sales and Repair
Contact
(217) 857-6807

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
104 Automotive St Teutopolis, IL 62467
Webster Tire and Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(183 Reviews)

MG
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Matthew G.
Olney, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2021
0
Read review . it's bad
I wouldnt take your truck or car here if it is a manual or has any electrical wiring problems I had my truck there 2 months ago and made 3 trips over there because they claimed it was fixed and didnt have turn signals then they broke my hazard lights and didnt fix them the simply put the button back on top of the steering wheel in its hole so the next person to touch it, it would come on on thier finger . my truck is currently facing the same wiring problem it has 2 months ago and possibly a fried computer from thier wiring job if I could give a 0 star review you would have gotten it.

JP
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JUDY P.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
verified customerVerified Customer
Friendly, prompt service!
I trust Webster tire and auto service with the care of my Honda! They are knowledgeable and have great mechanics! Thank you for your work!!!
Recommended

RM
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RUTH M.
Casey, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
verified customerVerified Customer
Excellent service and preparatory information when making choices of products-i.e. tires
I appreciated the sterilized loaner vehicle for my use while new tires and resulting required servicing was given. It was finished timely, actually a few minutes early. Thanks much!
Recommended

JG
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JOHN G.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2020
verified customerVerified Customer
Service made possible
We were able to get our vehicle serviced and stayed safe by a drop off and pick up method. Service on tires done and on time. Greatly appreciated!
Recommended

RM
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RUTH M.
Casey, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Great Service!
I especially appreciated the most recent service on my vehicle at Webster's as it was on 3/19, and we were all under the social distancing guidelines trying to do the best we could. Webster Tires had precautions in place to protect their customers, still performing the same excellent service in record time! I still was able to visit as I waited with staff at a safe distance, everyone was upbeat, positive and confident. As you all know, I will be back when the need arises!
Recommended

JG
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JOHN G.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
verified customerVerified Customer
Webster Tire and Auto provides great information and feedback via text about all vehicle conditons, not just the issue that you may have askekd or came in about.
I highly recommend Webster Tire and Auto for all your vehicles service needs. They will pick up your vehicle if you cannot come in. They are very personable and attentive to customers needs. The work that they do has been of high quality and they stand behind their work. Try them you will love working with them.
Recommended

Verified Customer
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
verified customerVerified Customer
Great service
I’ve been here several times for all types of service to my vehicles. Tyler is always very helpful and the service is fast. Thank you.
Recommended

RM
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RUTH M.
Casey, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020
verified customerVerified Customer
Everyone polite and on the job-vehicle in and out quickly
The waiting room is very accommodating with choices of reading materials, TV, or whatever you want while waiting.
They are always polite and willing to give information re: what was done and what is next if applicable.
Recommended

LB
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LUKE B.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
verified customerVerified Customer
Excellent service
Went out of there way to make sure I was taken care of.
Recommended

LH
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LINDA H.
Altamont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2020
verified customerVerified Customer
Care
There is an overwhelming sense of care at Webster Tire. Authentic!
Recommended

JG
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JOHN G.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2020
verified customerVerified Customer
Service is superior
The shop responded very quickly to my needs. The car was running rough and they identified the issue, provided me a loaner and were able to fix the problem same day. Very happy with Phil and his team!
Recommended

JP
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JUDY P.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
verified customerVerified Customer
Friendliness quick service
They want to help me take care of my car!
Recommended

DH
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DAVID H.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
verified customerVerified Customer
Service
Serviced and back before my wife even new it was gone.
Recommended

JG
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JOHN G.
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
verified customerVerified Customer
Great service
I had a totally flat tire when I came out of my office. I called Webster Tire and Auto to come and fill so I could get it repaired or replaced. The service person was there very promptly and filled the tire and followed me to the shop. There they repaired the tire in short order. The staff was very friendly. I will be back!
Recommended

Verified Customer
Effingham, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
verified customerVerified Customer
Customer service
The customer service was amazing. I got there early in the morning and someone still came out and got my car and offered for me to wait inside. I was promptly updated when my car was finished and someone even stayed late to let me get my car and pay.
Recommended

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