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Bernville Auto Parts & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(358 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

For over 39 years, Bernville Auto Parts has been dedicated to providing the Bernville, PA area with exceptional service and unmatched automotive knowledge. For over 39 years, Bernville Auto Parts has been dedicated to providing the Bernville, PA area with exceptional service and unmatched automotive knowledge.

Categories
Car Maintenance, Auto Repair, Tires
Contact
(610) 488-7327

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
127 W 2nd St Bernville, PA 19506

Affiliations

AAA - Approved Auto Repair
Bernville Auto Parts & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(358 Reviews)

GS
GRANT S.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
9
Car repair
I like this garage owner is very knowledgeable. I have an old car and some garages do not like working on it cause old electrical problems creep up but he just tells me his mechanic that worked on the car even though he was off one day he asked me to wait till that guy came back so he could finish it himself. So try them if they treat you like they treat me you'll be good.

PS
Pamela S.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Always helpful and accommodating
Very good mechanics, have been very accommodating when you have limited time to be without your car. Always friendly and helpful
Dale B., owner / President from Bernville Auto Parts & Repair responded on 05/03/2025 11:02 AM

We appreciate your kind words about our mechanics! It sounds like they really know how to juggle their wrenches and your time effectively. We're glad to hear that you found our team friendly and helpful—it’s always nice to have a support crew you can count on. If you ever have any more car conundrums, we're here to lend a hand. Keep cruising smoothly!


MG
MICHEAL G.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great Service and Staff
Always a pleasure in dealing with Dale and the Employees. Quality Workmanship and pricing u can afford.
Dale B., owner / President from Bernville Auto Parts & Repair responded on 05/04/2025 09:34 AM

We appreciate your feedback! It's great to hear that you enjoy working with our team. We strive to deliver top-notch quality without breaking the bank. If only car repairs came with a side of fries, right? We're glad you found value in our services!


HG
Harry G.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Repeat Customer for Years
Bernville Auto is amazing to work with, they are honest and efficient, really appreciate them and their staff!
Dale B., owner / President from Bernville Auto Parts & Repair responded on 04/27/2025 09:34 AM

We're glad to hear you had such a positive experience with us! Honesty and efficiency are our bread and butter—just like peanut butter and jelly, they go hand in hand. We appreciate your recognition of our team; they work like well-oiled machines to keep everything running smoothly. If your car ever needs some TLC again, you know where to find us!


JU
Justin U.
Mohrsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great service
Professional,knowledgeable and fast service
Dale B., owner / President from Bernville Auto Parts & Repair responded on 04/06/2025 09:34 AM

We appreciate your feedback! We're glad to hear that you experienced professional, knowledgeable, and speedy service. It's our goal to keep things moving fast while ensuring all the details are spot on. If you ever need us again, we’re here, engines running and ready to go!


LD
Lori D.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Vehicle Inspections
I was very pleased with the service we received.
Dale B., owner / President from Bernville Auto Parts & Repair responded on 03/22/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that you were pleased with the service! We aim to make every visit as smooth as a freshly oiled engine. Looking forward to keeping your vehicle running like a champ!


BK
BARRY K.
Bethel, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
State inspection
They do a great job there a vehicle very pleasant people never had a problem with them yet

TR
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Timothy R.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Professional
Escellent professional service. They provide the best price and very quick turnaround for repairs and inspections.

AM
ANNAS M.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
great job
There's a reason I only go to you guys. Great job

SB
SERGE B.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great service!! Reasonable price and quickly done!!!
Great service! Quick and affordable! They called before they did anything not discussed. Very nice and friendly!

JS
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JOSHUA S.
Womelsdorf, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great Service! (Part 2)
So this is a follow-up to a review I wrote after my last visit. After my last service appointment I sent in some feedback saying that I felt like I might have been overcharged. Within a week or two, Dale actually reviewed the work that was done and reached out to me to say that he agreed, and refunded the amount I was mistakenly overcharged. I never expected anyone to respond to me, but the fact that they did and even refunded money says volumes about these guys. If you want auto service that you can trust, go here!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2025
5
Service was good but pricey
My car was in for inspection and needed nothing, but in removing a wheel one of the studs was broken by the tech and replaced. I understand that this can happen, but I did not expect to be charged $100 for such a minor fix, especially considering the inspection was what led to the issue.
Dale B., owner / President from Bernville Auto Parts & Repair responded on 03/18/2025 11:00 AM

We appreciate you taking the time to share your experience with us. It's unfortunate that a routine inspection turned into an unexpected wheel stud drama. While we know that sometimes things don't go exactly as planned, we understand that the cost for repairs can come as a surprise. Our goal is always to keep your vehicle safe and road-ready, but we also appreciate your feedback on pricing. We’re here to ensure that our customers are both informed and satisfied, so we'll certainly take your comments into consideration as we continue to improve our service.


CB
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Chad B.
Wernersville, PA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Transmission rebuild
Truck was dropped off on Monday afternoon was fixed and ready to pick up Friday.Great experience as always

RW
RICHARD W.
Bernville, PA
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Brake job
Quality service

PG
PAUL G.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Awesome!
Staff Always friendly, professional, quality service.

DF
DAVID F.
Temple, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Emergency fix
The car was leaking oil all over the driveway. Took to Bernville Automotive told me to drop it off. A day later car was fixed and for a fair price. I will go back.

Displaying Review 1 - 15 of 358 in total
Service Coupons and Posts
We're revved up to hear such great feedback! 🚗💨 Honesty and transparency are our fuel. Thanks for trusting us with your car care for 18 years! Here’s to many more miles together! 🙌 #CustomerAppreciation #BernvilleAutoParts
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We're thrilled you found us for your vehicle inspections! 🚗😊 Fast service is our specialty (and we promise it's worth it)! In this market, a little extra goes a long way. Thanks for your understanding! #CustomerAppreciation #BernvilleAutoParts
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🚗✨ Thank you for the love! We’re thrilled to hear Dale and the crew nailed it with your Ford Explorer's service and inspection. Aging gracefully is an art! 🛠️ Keep cruising with confidence! #AutoCare #BernvilleAutoParts
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We're thrilled to hear you had a great experience with our friendly team! 🚗😊 We take pride in our work ethic and customer care—after all, happy customers fuel our passion! Thank you for your kind words! #CustomerAppreciation #BernvilleAutoParts
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Thank you for the fantastic review! We're thrilled to have earned your trust and are happy to tackle those pesky codes that leave others scratching their heads. ?? We're here to keep you rolling smoothly! ? #CustomerAppreciation #AutoMagic
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Thank you for the fantastic review! We're thrilled to be your go-to for Jeep repairs! ?? Fast service and fair prices are our specialties—and don't get us started on the "goodies"! ? Come back anytime! #HappyCustomers #BernvilleAutoParts
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We’re thrilled you had a "wheel-y" great experience with us! ?✨ From oil changes to tires, brakes, and rotors, we're here to keep your ride smooth. Thanks for the shout-out! We appreciate the recommendation! ? #BernvilleAutoParts #CustomerCare
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We love a good recommendation! Thanks for trusting us with your German motors car. ? We're thrilled you appreciated our professional and efficient service. Can’t wait to see you again—bring your friends along! ?? #CustomerSatisfaction #CarCare
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Quick service and professionalism go hand in hand. Thanks for the stellar review, William! We're glad you had a top-notch experience with us. ⭐️⭐️⭐️⭐️⭐️ #HappyCustomers #CarCare
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Thanks for the 5-star love! ? We're thrilled to hear you appreciate our honest service and expertise. Our team is always here to keep your wheels rolling! ? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, George! ? We're thrilled to know that we've been able to keep your auto repairs both prompt and affordable. Your support means the world to us! ?? #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Gordan! We're thrilled to have your trust in our services. Keeping your car happy and healthy is what we do best! ?? #CustomerSatisfaction #CarCare
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