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Village Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(316 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our
Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our communication and honesty with our customers. Whether you have a daily driver or fleet of vehicles look no further than Village Automotive Services to keep you on the road!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(908) 289-1423

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
1225 Magie Ave Union, NJ 07083

Affiliations

AAA - Approved Auto Repair
NAPA
Village Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(316 Reviews)

RP
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Richard P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Simply the best!7
Village mechanics has consistently rendered prompt, professional, and very courteous service in all my experiences with them. I recommend them without reservation. I

LL
Lyudmyla L.
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Village Automotive service.
“I had an amazing experience . The team was professional, knowledgeable.The service was top-notch, and the pricing was fair with no hidden fees. Highly recommend this shop to anyone looking for reliable and honest mechanics.

CV
Charlie V.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Great service
great service did not take long and car runs like new

IB
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Iris B.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great staff and service
When we called Village Automotive, we informed them that we'll probably need a new battery. Anna scheduled us when to come and after they thoroughly checked the charging system, they confirmed that it was the battery and that the alternator was charging well. We got the car back in the afternoon. The quality of their work is great and the way they interact with their customers is awesome!!! Thank you Kevin, Anna, and to the rest of the staff at Village Automotive Services. 👍👍👍
Kevin K. from Village Automotive Services responded on 01/31/2025 09:26 AM

We're glad to hear you had a positive experience with us! It sounds like Anna and the team really hit the mark in diagnosing your battery situation—you could say they’ve got a spark for customer service! We take pride in our work and enjoy keeping our customers in the loop. If your car ever has any more surprises up its sleeve, you know where to find us!


MC
Michelle C.
Weehawken, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service!
Thank you for your incredible service and continuous updates on the status of my repair! My car rides so smooth!
Kevin K. from Village Automotive Services responded on 01/31/2025 09:26 AM

We're over here giving a standing ovation for your kind words! It's great to hear that you found our service to be top-notch and that your car is riding smoother than a jazz saxophonist. Keeping you updated is part of the package—think of us as the friendly narrators of your car's repair story. Here's to many more smooth adventures on the road!


DP
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Donald P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Diagnose engine hesitation & oil change
I requested a diagnosis of the engine having a hesitation when accelerating mostly from a low speed but they couldn’t identify any obvious issues. I’ll continue to monitor. They also changed the oil and filter and did not charge me for any time spent on diagnosis , which I appreciated.

SF
Shantay F.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Highly recommend
Fast efficient and prices are fair- Wouldn’t recommend anyone better in the area!
Kevin K. from Village Automotive Services responded on 01/23/2025 04:12 PM

We appreciate your fantastic feedback! It's great to hear that you found our services fast and efficient without breaking the bank. We always strive to offer the best for our community, and it seems we hit the mark this time. If only we could fix everything as quickly as the speed of your praise! Looking forward to serving you again.


SM
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Steven M.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Dead battery
Needed help during this extremely cold spell. They were quick to respond. Great service!!!
Kevin K. from Village Automotive Services responded on 01/23/2025 04:12 PM

We really appreciate you taking the time to share your experience with us. When the temperature drops, the only thing we want to freeze is our customers' worries! We're glad to hear that we could come to your rescue during the cold spell. Our team is always here to make sure you stay warm, even if it's just by keeping your vehicle in top shape. Thanks for choosing us!


MM
Morris M.
Newark, NJ
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Good service
Very good service
Kevin K. from Village Automotive Services responded on 01/23/2025 04:12 PM

We're glad to hear that you had a very good experience with our service! It's always our aim to keep things running smoothly—just like your vehicle! We're here whenever you need us to perform our automotive magic.


LE
Laurel E.
Cranford, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
9
Great service
Staff was extremely helpful, knowledgeable, and trustworthy
Kevin K. from Village Automotive Services responded on 01/21/2025 03:08 PM

We appreciate your kind words about our staff! Knowing they made a positive impact is music to our ears (probably better than our mechanics' taste in radio stations). If you ever need assistance again, we're just a quick pit stop away. Your trust means everything to us, and we’re here to keep you rolling smoothly!


CV
Charlie V.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Car running like new
Every time Jim services my car it comes out running like new
Kevin K. from Village Automotive Services responded on 01/21/2025 05:41 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that Jim has your car running like it just rolled off the assembly line. We always aim for that "new car" feeling, even if it just means the engine gets a little pep in its step. Your trust in our services means a lot to us, and we look forward to keeping your ride in top-notch shape.


TF
Thomas F.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great Service
Always very helpful
Kevin K. from Village Automotive Services responded on 01/13/2025 09:53 AM

We appreciate you taking the time to share your experience. Helping our customers is what we strive for, so it’s great to hear that you find our team so helpful. If you ever need anything else or have questions, feel free to reach out. We're always here to lend a hand—or a wrench!


JW
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Josephine W.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Always great service
Honest efficient and dependable
Kevin K. from Village Automotive Services responded on 01/11/2025 07:05 AM

We appreciate you taking the time to share your experience. It's great to hear that you found us honest, efficient, and dependable—qualities we aim for, not unlike a well-tuned engine. If we can assist you further, just give us a shout!


WC
Wiliam C.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
It was great
They are very respectful and very helpful and they listen to you then talk
Kevin K. from Village Automotive Services responded on 01/06/2025 09:21 AM

We're glad to hear that our team was respectful and helpful during your visit! It’s always our aim to lend an ear before sharing our own thoughts—like a good conversation over coffee, but with more oil changes. If you ever need anything else, just give us a shout!


MW
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Martin+Caryn W.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Vehicle inspection
Excellent service as always
Kevin K. from Village Automotive Services responded on 01/06/2025 09:21 AM

We're glad to hear that our service is consistently hitting the mark for you! It’s wonderful to know we’re keeping you satisfied. Our team is dedicated to ensuring you have a smooth experience every time. Here’s to many more excellent visits!


Displaying Review 1 - 15 of 316 in total
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