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Village Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(347 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our
Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our communication and honesty with our customers. Whether you have a daily driver or fleet of vehicles look no further than Village Automotive Services to keep you on the road!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(908) 289-1423

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
1225 Magie Ave Union, NJ 07083

Affiliations

AAA - Approved Auto Repair
NAPA
Village Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(347 Reviews)

RR
Russell R.
Roselle Park, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Regular service
Busy shop but worth it

RR
Rupa R.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great job and affordable pricing
The staff are very professional. I know what they’re doing. They do a great job and are very timely. Staff are also very transparent. I will be taking my car here moving forward.

RZ
Robert Z.
Kenilworth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Very good quick service
I would recommend this service to my friends
Kevin K. from Village Automotive Services responded on 06/17/2025 09:30 AM

We appreciate your recommendation and the confidence you've shown in our service! There's no better compliment than sharing your experience with friends. We're committed to keeping your vehicle running smoothly, so if they ever need assistance, we promise to treat them like family (the ones you actually want to hang out with). Here’s to happy driving!


SH
Steve H.
Union, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2025
verified customerVerified Customer
10
Wiring issue
This was not my first time using Village but it had been sometime since I used them. My issue took over a month to solve. I was a little bothered at first but after Kevin explained to me how much time and effort went into repairing my vehicle, I am great full. Honest mechanics are few and far between. I am happy with the result.
Kevin K. from Village Automotive Services responded on 06/20/2025 09:41 AM

We're glad you decided to come back to Village Automotive Services! While we totally get that waiting a month for repairs can feel like forever—like trying to watch paint dry—we’re happy to hear that Kevin's dedication and expertise helped turn your experience around. Honest mechanics do seem to be a rare breed, but we like to think we have a few trained in our garage. If you ever have any more vehicle issues, you know where to find us!


MR
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Manuel R.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Village Auto Repair experience
Kevin and Jim are very knowledgeable car whisperers. Willing to answer all your questions, and make you comfortable with what needs to be done. Always go out of their way to help with your vehicle. Young lady at front desk is very nice, very accommodating and goes out of her way to help.
Kevin K. from Village Automotive Services responded on 06/14/2025 08:29 AM

It's fantastic to hear that you had such a positive experience with Kevin and Jim, our resident car whisperers! They certainly have a knack for making the complexities of auto repairs seem less daunting. It's also wonderful to know that our front desk staff left a good impression—her mission is to make everyone feel right at home. We appreciate you taking the time to share your thoughts, and we’re always here to help keep those cars of yours whispering sweet nothings.


RP
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Richard P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Consistent reliable service
I have been going to Village Auto for several years, and the level of courtesy, reliability, trustworthiness and overall service has my endorsement and commendation for exceptional customer service on all levels.
Kevin K. from Village Automotive Services responded on 06/13/2025 07:55 AM

We're genuinely grateful for your loyalty and for sharing such positive feedback about your experiences with us. It’s wonderful to hear that our team has consistently met your expectations in courtesy and reliability. We strive to make every visit feel like a walk in the park, minus the squirrels. Your endorsement means a lot to us, and we look forward to keeping your vehicle in tip-top shape for many more years ahead.


MF
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Michael F.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Awesome team
Great Team work , fast a they care!
Kevin K. from Village Automotive Services responded on 06/10/2025 09:39 AM

We're glad to hear you appreciated our teamwork and speed! It's always a pleasure to help when we have a crew that cares about getting the job done right. If we could perform magic tricks on cars, we would, but for now, we’ll stick to our good old-fashioned service!


JR
Joshua R.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent service
Village Auto has always provided excellent, trustworthy service. On several occasions they have not made unnecessary repairs suggested by others or stopped what they were working on to assist me, often without charge. I have already recommended them. Living within walking distance of Village is one of the reasons I haven’t moved.
Kevin K. from Village Automotive Services responded on 05/22/2025 10:00 AM

It sounds like Village Automotive Services has become your automotive second home, and we couldn't be happier about it! It's great to hear that our commitment to honest, trustworthy service has stood out to you, and we're especially glad that our team has been able to lend a hand—and sometimes without charging you a dime. Living within walking distance must make those trips to the service center feel like a leisurely stroll rather than a chore. We appreciate your recommendations and look forward to keeping your vehicle in tip-top shape!


RD
Rocco D.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Made replacement of a blown out tire seemless
Great service
Kevin K. from Village Automotive Services responded on 05/22/2025 10:00 AM

We appreciate your feedback and are glad to hear that you enjoyed our great service! It’s our goal to keep things running smoothly, not just in your vehicle but in your whole experience with us. If there’s anything else we can do to keep those wheels turning, just let us know!


DT
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David And Adena T.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Service
Very reliable service. Communication was excellent.
Kevin K. from Village Automotive Services responded on 05/20/2025 09:40 AM

We appreciate your feedback on our reliable service and excellent communication. It’s always great to know we're hitting the mark! If only we could apply the same level of communication to assembling IKEA furniture, we'd be unstoppable. Looking forward to keeping your vehicle in top shape!


JH
Jermiyah H.
Rahway, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Kevin is a true professional
Been dealing with Kevin for 25 years. Not only is he fair with the price he takes it personal to fix something right. I live out of state one call to him and my granddaughters cars are fixed and Safe
Kevin K. from Village Automotive Services responded on 05/19/2025 09:48 AM

It's clear that you've formed a solid partnership with us over the years, and we couldn't be happier about it! Kevin certainly knows how to roll up his sleeves and get things done right—like a superhero without a cape. We're glad to hear that your granddaughters' cars are safe and sound, especially with you keeping an eye on things from out of state. Rest assured, we'll continue to treat each vehicle as if it's our own. Here’s to many more miles together!


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Verified Customer
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great Service
Great people
Kevin K. from Village Automotive Services responded on 05/17/2025 09:43 AM

We appreciate your kind words about our team! We believe it's the people who make the experience what it is, and we're glad that came across during your visit. Our crew is always here to help, and we’re just a little bit proud of that. If there’s anything else we can do for you, feel free to let us know!


CO
Carlos O.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Break Repair
Great service and efficient. I will return to Village. It came highly recommended and did not disappoint.
Kevin K. from Village Automotive Services responded on 05/12/2025 09:40 AM

We're glad to hear that our service hit the mark for you! It's always nice when recommendations turn out to be spot on. We'll keep the engines running smoothly for your next visit, and maybe we can even teach your car a few new tricks. Safe travels until then!


DP
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Dona P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
n excellent auto repair center
I use Village Auto for all my car needs. I purchased tires from them, have had oil/filter changes and have had brake work. They are fairly priced, extremely honest, and very dependable. They never tell you that your car needs something that it really doesn’t need
Kevin K. from Village Automotive Services responded on 05/12/2025 09:40 AM

It's fantastic to hear that you've made Village Automotive Services your go-to for all things car-related! We pride ourselves on being honest, dependable, and keeping those unnecessary repairs off the table – we’re in the business of helping, not emptying wallets. It sounds like you've had quite the journey with us, from tires to brakes. We’re glad to be along for the ride! If there’s ever anything else we can do for you, just let us know. Happy driving!


CG
Charlie G.
Roselle Park, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
9
Oil change
Went for oil change. Very polite and accommodating. No nonsense garage . Would recommend and plan to use in future
Kevin K. from Village Automotive Services responded on 05/09/2025 09:41 AM

We're glad to hear you had a great experience with us! It’s always nice to know we can help you navigate the world of oil changes without any detours. Your recommendation means a lot, and we look forward to being your go-to garage whenever you need us. Thanks for stopping by and keeping your engine happy!

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