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Urban Classics Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(585 Reviews)
84
Write a Review

Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

WHO WE ARE
Founded 29 years ago, Urban Classics is a family-owned auto repair shop run by diligent mechanics, knowledgeable associates, and friendly technicians. While in our infancy, our focus was on restoring and repairing classic cars. As we’ve evolved, so too have our interests. We now offer quality auto repair services to a broad WHO WE ARE
Founded 29 years ago, Urban Classics is a family-owned auto repair shop run by diligent mechanics, knowledgeable associates, and friendly technicians. While in our infancy, our focus was on restoring and repairing classic cars. As we’ve evolved, so too have our interests. We now offer quality auto repair services to a broad clientele, ranging from Audi to Chevrolet owners. Some of our specialties include oil changes, wheel alignments, and tune-ups. In addition to our automotive solutions, we also provide fleet services to government agencies and law enforcement. No matter your auto needs, our seasoned mechanics ensure satisfaction on all fronts.

WHAT SETS US APART
At Urban Classics, top-notch customer service is more than just a promise. Our mechanics see to all needs, guaranteeing that expectations are both met and exceeded. In the hopes of providing unprecedented levels of customer care, we routinely train our mechanics, and we invest in the latest technology and equipment. At our core, we’re strong believers in camaraderie. It’s for this reason why we treat our clients like family and make ongoing efforts to get involved in our community. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(718) 622-8484
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
56 Kosciuszko Street Brooklyn, NY 11205
Get Directions

Affiliations

Urban Classics Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(585 Reviews)
Write a Review
Recent Reviews
TD
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Thomas D.
Brooklyn, NY
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always Dependable, Always Right
I have trusted the fine folks at Urban Classics for decades, over the lifetime of four cars, each of which resold well due to excellent care.
David G., Owner from Urban Classics Auto Repair responded on 05/08/2025 08:08 AM

Hey Tom! We're delighted to hear that you've been a part of the Urban Classics family for decades! Your trust means the world to us and we look forward to continue working with you to keep your car safe and reliable.

Regards,

David
718-622-8484

MM
Margaret M.
New York
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very helpful.
Very smart.
RB
Rian B.
New York
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent customer service
I have been to the shop twice and have found all employees to be friendly, knowledgeable, and prompt.
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M.
Brooklyn, NY
GMC Savana 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
10/10 :-)
10/10 :-)
SE
Sean E.
New York
Jeep
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2025
verified customerVerified Customer
0
Poor communication, long wait time, extremely over priced
I would have to consistently call the shop to receive updates on my car, not once did the shop reach out to me on their own accord. When I did call they would tell me they would call me back in 5 minutes only to call me back 4 hours later. They held onto my car for a full week to do a simple starter replacement. Finally, they significantly over charged me I paid over $2300 just to have my starter replaced, claiming the Job took 7 hours of work at a rate of $200 an hour. That kind of job should have taken half the time. So their mechanics skills are either low and they have no business charging $200 an hour or they completely lied about the time required. It is clear they do not value their customers time and are just trying to make and extra buck
BP
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Bianca P.
New York
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Amazing
John was extremely helpful
FC
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Frances C.
Brooklyn, NY
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Loyal Customer
Urban Classics are up front with what has to be done with your car not like the car dealers who try to rip you off.
MS
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Marc S.
New York
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent Service
I had a great experience getting my car serviced at Urban Classics. The crew are friendly and knowledgeable. I will definitely return for future work!
JS
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Joseph S.
Brooklyn, NY
BMW 535i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Good timely
Good timely reliable service
RM
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Rick M.
Brooklyn, NY
Volkswagen GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Fire blanket replaced
All staff members are knowledgeable, competent, and pleasant to deal with.
LP
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Linda P.
Brooklyn, NY
Equipment G90 3.3T Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great service
Great service! Professional and reliable.
David G., Owner from Urban Classics Auto Repair responded on 03/04/2025 02:31 PM

Hi Linda!

Great to see you recently and happy we could everything done, including that NY State Inspection. Saved you a trip! We look forward to seeing you next time and in the meantime......Happy Motoring!

best regards,

David

David Goldsmith
Owner
718-622-8484

NF
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Nicole F.
Brooklyn, NY
Subaru
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
8
2015 Subaru Outback
The service is great and I would recommend your business to anyone I know.
AS
Anna S.
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Highly Recommend
Urban Classics Auto Repair is my go to spot in Brooklyn. Their work is thorough, quick, and reliable. They prioritize keeping your car safe to drive and are easy to reach when you have questions. Highly recommend!
RD
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Reet D.
Brooklyn, NY
Audi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
The best shop in NYC
I’ve left more than a few top rating and review for Urban Classics. David and his team have never let me down and have always provided great work & insights for the many old and new cars I’ve brought to them. They’ve been my shop since the 90s…they should be yours too. 🙂
JA
Julie A.
New York
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
On the road again
Excellent service, customer-friendly, professional, knowledgeable. No pressure to do more than necessary to get me back on the road.
Displaying Review 1 - 15 of 585 in total
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