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University Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,138 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open Monday-Friday from 7:30 a.m.-6:00 p.m.

If you need an auto repair shop in Norfolk, VA, look no further than University Car Care. No matter what the job is, we have the experience and tools to fix the problem. Contact us today to schedule an appointment. ...more

Categories
Oil Change, Auto Repair, Towing Service
Contact
(757) 423-1323
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4900b Hampton Blvd Norfolk, VA 23508-1826
Get Directions
University Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,138 Reviews)
Write a Review
Recent Reviews
MJ
Mike J.
Norfolk, VA
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Mike said they were professional, helpful, and got everything done in a timely manner.
Recommended
CM
Caleb M.
Richmond, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Caleb said they got things done in a timely manner.
Recommended
IP
gravatar
Ilene P.
Norfolk, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great Service
Great service from the staff and the technicians. I have been going for years and have always been satisfied.
RD
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Robert D.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Consistency
Pet the norm. Josh and team do another fantastic job. Always on time. Polite. Thorough. Trustworthy. Why go anywhere else…….ever
MN
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Michael N.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Quality work and transparent workmanship
Mike and the technicians at University are excellent! We have taken our vehicles to them for 11 years and have never had a complaint. They are up front with their diagnosis and pricing without embelishing problems to raise maintenance costs and they guarantee their work. As long as I'm stationed here, I'll be bringing my vehicles to them.
JR
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James R.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Great Work
Another flawless job from the gang at University.
RM
Raymond M.
Virginia
INFINITI M35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Raymond said he went to this business for an oil change and safety inspection. The technicians discovered film on the tail-lights, which he himself had to clean in order to pass the inspection and since doing so, he is able to return to get the re-do inspection. The technicians provide good service to their customers.
Recommended
BT
gravatar
Bill T.
Norfolk, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Replace the brakes
Mike and James are great to work with and always fair about what needs to be done. My car was making a weird noise quite suddenly and it turned out the brakes were worn - they were able to diagnose and repair it quickly.
CS
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Craig S.
Norfolk, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Service
Fast & efficient as usual. Always excellent and professional!
LD
Linda D.
Norfolk, VA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Linda said they take good care of her, they are convenient. She is happy with them.
Recommended
JC
Jordan C.
Norfolk, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Jordan said they do a good job.
Recommended
NI
Natalie I.
Norfolk, VA
Lexus RX 350
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Natalie stated they decided to patch a tire that could not be patched. She would appreciate better communication. For any other service, she would recommend their business.
Recommended
GT
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George T.
Norfolk, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
9
very satisfied
honest & fair price
DP
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Dave P.
Norfolk, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Feedback on Subaru 2018
Appreciated advice and service. Customer service by all exceptional.
JD
Jenifer D.
Virginia Beach, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Jenifer said the service was affordable and done in a timely manner.
Recommended
Displaying Review 1 - 15 of 1138 in total
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