I am happy to say my car was serviced by Twins Automotive and now runs brand new. The service to my car was excellent and so was the customer service I received from the office staff and the detailed explanation of service by Noel, the mechanic. Thank you.
I loved working with this company. Everyone I had contact with was so friendly and everything was explained clearly by the head technician/mechanic. The office staff was nice and even offered me coffee while I waited! I feel their rates are competitive and pricing was explained clearly prior to the work done. I also appreciate that they are community oriented and this is a small detail, but one that I loved, is that they hung up kids drawings on the wall...cute touch! All around I give them 10/10. I've already recommended them and I just got my car back yesterday :)
From drop off to completion, service was fantastic.
I needed both headlamp assemblies replaced. I drive about 5000 miles per month, mostly at night. The estimate of time and expense were accurate. Rare these days. I'm a loyal customer now.
I had them check out my car for problems, I thought my brakes were squeaking….they checked out my car and told me all I need was an oil change. I am a 65 year old woman and am so grateful that I did not receive a BS story designed to extract my cash. I will definitely be going back!!
Twins Automotive repairs ALL our vehicles expertly. Had Timing Belt replaced and I knew that spark plugs needed to be replaced but I did not mention this because we all know how expensive Timing Belt kits are. So Juan, the owner calls to say car was running rough, that he did a scan and checked the plugs and showed me. Once he replaced them, GAS MILEAGE HAS INCREASED. JUAN and his crew are VERY TRUSTWORTHY. TWINS AUTOMOTIVE WILL BE and has been for years now OUR ONLY REPAIRSHOP. VERY CLEAN SHOP, PROFESSIONAL AND VERY KIND.
BC
Bj C.
Vallejo, CA
Mercedes-Benz 560SL
11/27/2024
Verified Customer
Category: Service
BJ said they do excellent work, and Juan has a very kind and nice manner. All the people who work there seem to enjoy it. She's been treated well and it's all good. She has recommended them.
Going to Twins Automotive is really worth it, l said this coz Juan and Michelle are very nice people, very easy to talk with and easy to understand. They are very helpful and friendly.They are doing a good job, thank you
I was having a battery charging problem & had already replaced battery & alternator at a different shop but problem still remained. I brought it to Twins & Noe was able to isolate my problem to an Engine Control Module! He was very determined to fix my issue & did at a very reasonable price! I highly recommend Twins! Thanks for your troubleshooting efforts & not giving up on finding the fix Noe!
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