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Turner's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(653 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or filter change, having your winter and summer tires swapped, an alignment, your tires rotated, or your fluids topped off, or you are coming in for a repair service, such as having your brake pads or battery replaced, Turner’s Auto Service in Richmond has you covered. ...more

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(804) 658-1422

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3308 N Arthur Ashe Blvd Richmond, VA 23230
Turner's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(653 Reviews)

FB
gravatar
FRANK B.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Good service as always
Well done service on my old truck

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great experience as always
I’ve been to turners 3 times now for my inspections and it’s always been quick and easy. The team there is so kind and always a pleasure to do business with. I definitely recommend them!

MB
MADISON B.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Saved my life!
My car broke down between DC and North Carolina, and I got a tow to Richmond. These folks were able to fix me up within the day, even though they needed to order a part! David and the rest of the crew are life savers.

BB
BOYD B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great
I’m a first time customer and will
Be a regular.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
easy peasy
Dropped my car off for a state inspection and it was done around when the guy estimated.

HG
HOLLY G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Prompt, professional and priced well
It is everything you would want from an auto shop. Trust being the number one requirement. With a front person like Dave I always feel I am getting the best service possible.

TD
TONY D.
Ashland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Trusting service
Best service

TD
TONY D.
Ashland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Honest service
Great service in a timely manner you can trust

GC
GEORGIA C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
9
vehicle inspection
same day service, courteous front desk person

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Professional and reliable
Dave and his team are fantastic! Always responsive, professional and reliable. Any time our family has needed help with our vehicles, we have been welcomed by Dave and Turner's team to help us navigate the repair to get us back on the road. It's always a pleasure and we strongly recommend!

KP
KELLY P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Will never take my car anywhere else
I am so fortunate to have met Austin at Turners Auto, after speaking with him about my car I took it in and he was extremely thorough and vocalized everything to me so that i was able to understand it. I would highly recommend this shop to anyone. The owner has been amazing as well as Dave at the front desk. I'm truly blessed to have found a trustworthy place to take my vehicle. Thanks guys!!!

CH
CRYSTAL H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Inspection
They were professional friendly and fast. 10/10 will use them again.

CC
COBY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
8
Very proficient in understanding the problem
Great place, dropped my truck off unsure about a transmission problem, they diagnosed it and gave me a few options I could take within a few days.

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
verified customerVerified Customer
8
Good service for all my Fleet
Consistent good work

RE
ROBIN E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service
David is always courteous and makes sure of a job well done
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