business image

Towne BMW

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(63 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(716) 505-2100
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
8215 Main Street Williamsville, NY 14221

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(716) 505-2100
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
8215 Main Street Williamsville, NY 14221

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(716) 505-2100
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
8215 Main Street Williamsville, NY 14221
All Departments' Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(63 Reviews)

Verified Customer
Clarence, NY
BMW 340I
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customerVerified Customer
10
Category: Sales
Friendly Professional Team
Dave, Adam, and Nicole made the car-buying experience smooth and seamless. Very friendly, accommodating, and eager to help with anything needed. Thank you for the top-notch customer service.

LK
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LAWRENCE K.
East Amherst, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2023
verified customerVerified Customer
10
Category: Sales
My car buying experience at Towne BMW was excellent!
From my salesperson Doug Rosen to the finance department and service , I never felt pressure making the entire purchasing experience easy .
Thank you

Verified Customer
Wilson, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2023
verified customerVerified Customer
9
Category: Sales
New 2023 X1
David Cochi was great in helping me buy my newest BMW. AS always he went above and beyond for my deal. Thanks for all your help from beginning to end.

Verified Customer
Amherst, NY
BMW 540XI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2023
verified customerVerified Customer
10
Category: Sales
Car purchase
Bought car at end of lease. They made process smooth and painless.

LN
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LORI N.
Niagara Falls, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2023
verified customerVerified Customer
10
Category: Sales
Very happy
Rich was so nice. Always smiling and very accommodating. I didn’t want to go through the long process of buying a car but Rich made the experience enjoyable and painless. I am very satisfied with my choice of choosing Towne as well as my BMW.

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Verified Customer
Cheektowaga, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2023
verified customerVerified Customer
10
Category: Sales
Sales / Service
they do an excellent job in both sales and service

PK
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PATRICIA K.
Tonawanda, NY
BMW 440I
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2023
verified customerVerified Customer
10
Category: Sales
Excellent Sales & Service
Excellent Sales, Service, & Experience

BC
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BRIELLE C.
Olean, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
verified customerVerified Customer
10
Category: Sales
A+ Experience!
Awesome experience. TJ was very kind and accommodating. He made sure I got the best deal possible. I wasn’t planning on driving off the lot in a new vehicle, but TJ made it happen within an hour and a half. The staff even stayed an hour after closing to close the deal. Thank you, TJ and staff!

MB
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MICHAEL B.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Category: Sales
Superb experience
Annmarie was phenomenal.

BP
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BHARAT P.
Grand Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Category: Sales
Excellent Sales and Support Services
Even though we had to wait for our new vehicle for over 3 months, the service and reception we got from all the staff at Towne BMW was outstanding, especially from Bryan.

WB
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WILLIAM B.
Clay, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2022
verified customerVerified Customer
9
Category: Sales
New X5 Owner
Thank you for your help TJ. TJ was very polite to deal with. Of the 5 BMW dealers I reached out to about ordering a new X5 45E, only 2 contacted me back. Only Towne BMW and TJ explained the process and earned my business. Worth the 300 mile round trip.

WW
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WILLIAM W.
Williamsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2022
verified customerVerified Customer
10
Category: Sales
Great Dealership
Very responsive and intuitive to our needs.
Been buying cars there since 2007
Tremendous people but especially Adam Orzechowski and Dave Cochi

PP
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PHILIP P.
Kenmore, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Category: Sales
2015 BMW 428
Dennis was great to work with. He responded quickly to any questions I had. He stayed late to brush the car off while it was snowing, so I could take it for a quick test drive. He went above and beyond what was expected. Daniel was prepared and got through paper work with me quickly. The entire purchase was stress free. Thanks!

JB
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JOHN B.
Buffalo, NY
BMW 440I
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Category: Sales
Bair
Great

MR
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MARY R.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2022
verified customerVerified Customer
10
Category: Sales
Excellent service from sales, finance, and the genius who showed me how to use all the gadgets in my new vehicle. Very satisfied with my experience. Dennis in sales was a pleasure to deal with.
Excellent service throughout entire process — from sales, to finance, and the genius who showed me how to use all the gadgets in my new vehicle. Very satisfied with my overall experience. Dennis Merrick in sales was an ace, he knew the cars inside and out and he was an absolute pleasure to deal with. Heather in finance was great and efficient, and Tate who showed me around the vehicle was a pleasure as well. Loving my new car and am happy I came over here.
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