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SureCritic / Car Maintenance / Total Auto Care
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Total Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(599 Reviews)
100
Write a Review
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Score Details

5 stars
86%
4 stars
9%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Auto maintenance and repair is not fun or convenient. Let us make the process easy and enjoyable for you. Our mechanics are highly skilled and have years of experience. Most of all they love cars and care about yours. Whether it's our quick, quality, friendly service, or the honesty and value we bring to every interaction, our customers Auto maintenance and repair is not fun or convenient. Let us make the process easy and enjoyable for you. Our mechanics are highly skilled and have years of experience. Most of all they love cars and care about yours. Whether it's our quick, quality, friendly service, or the honesty and value we bring to every interaction, our customers love us. We treat our customers like family. Call us today! We provide services for customers in King and Pierce County, WA. ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(253) 891-2939
Closing in 44 minutes
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1087 Valentine Ave Se Pacific, WA 98047
Get Directions
Total Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(599 Reviews)
Write a Review
Recent Reviews
MS
gravatar
Michelle S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2023
10
Customer for life~
Took in my 2015 VW and got her back the next day! Awesome crew. Mark is so very kind and knowledgeable. Prices are great! I will for sure be going back for any services I may need in the future.
SS
Shannon S.
Washington
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2022
verified customerVerified Customer
Category: Service
Shannon said it took them 3 to 4 weeks to get her vehicle, they never called her, she had to call them. When she called, the number was wrong, when she arrived to pickup vehicle she was charged $1000 more than she expected.
Not Recommended
RL
Rebeca L.
Auburn, WA
Honda Civic
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/18/2022
verified customerVerified Customer
Category: Service
Rebeca said she had to wait a long time because they were short staffed.
Recommended
MT
Michael T.
Washington
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2022
verified customerVerified Customer
Category: Service
Michael said he likes using this business because they are quick and the guys who work there are great.
Recommended
CS
Chris S.
Washington
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
Category: Service
Chris said he pretty much always goes there and he loves them.
Recommended
SS
gravatar
SVEN S.
Bonney Lake, WA
Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
10
Oil pressure sensors
These days it can be very difficult to find trustworthy service provider.
They ROCK!
SD
Savannah D.
Washington
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2022
verified customerVerified Customer
Category: Service
Spoke with L.A. He said they have been able to give him answers every step of the way and have been Johnny on the spot. He appreciates their service and that they are up-front. They have quality service.
Recommended
NB
Nate B.
Auburn, WA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2022
verified customerVerified Customer
Category: Service
Nate said the business offered to work with his schedule and helped him plan repairs around needing to pick up his wife. They had his vehicle ready before he had to leave.
Recommended
TS
Taylor S.
Auburn, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
verified customerVerified Customer
Category: Service
Spoke with Taylors father and he said he has dealt with both the owner and Devin who are always helpful and he is happy with he service and price.
Recommended
JR
Jim R.
Washington
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
verified customerVerified Customer
Category: Service
Jim said he would recommend the business for service.
Recommended
DA
Debbie A.
Pacific, WA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
verified customerVerified Customer
Category: Service
Debbie said they got her in and out quick and she said the price was very reasonable.
Recommended
MH
Michael H.
Pacific, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
verified customerVerified Customer
Category: Service
Michael said he is happy with the business and will use them again. The guys were good and were fast.
Recommended
CK
Charles K.
Auburn, WA
Volkswagen New Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2022
verified customerVerified Customer
Category: Service
Charles said he had no problems with the service.
Recommended
DR
Daylon R.
Washington
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customerVerified Customer
Category: Service
Daylon said she had a lot of work done there that took some time to complete and they were really communicative throughout the process. She said she appreciated how nice they were and she would be back in the future.
Recommended
SM
Scott M.
Pacific, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customerVerified Customer
Category: Service
Scott said the staff got him an engine when he could not find one anywhere else.
Recommended
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