Verified CustomerWe appreciate your feedback and truly understand how frustrating it can be to navigate the intricacies of repair costs and insurance negotiations. It sounds like the process felt more like a game of tug-of-war than a straightforward solution, and that's certainly not what we aim for. Unfortunately, sometimes these disagreements pop up unexpectedly, leaving you caught in the middle like an unwilling referee. Your situation is important to us, and we want to ensure that we learn from it to improve our services. If you’d like to discuss this further, please feel free to reach out. We're here to help!