Thierry said this business got the job done as agreed and did it well. This business told him everything in advance and followed-up as well. He is happy with the work.
Recommended
MB
Matt B.
Camarillo, CA
04/21/2012
Verified Customer
Category: Service
Spoke with Matt. He said the service was good. After the tire rotation they left a hubcap loose. The hubcap later fell off while driving.
Recommended
KF
Kathy F.
Riverside, CA
04/13/2012
Verified Customer
Category: Service
Kathy said this business was really good.
Recommended
CT
Carter T.
Camarillo, CA
04/13/2012
Verified Customer
Category: Service
Carter said he is very satisfied. The business was honest, skilled and professional.
Recommended
JC
Jeanne C.
Camarillo, CA
04/13/2012
Verified Customer
Category: Service
Jeanne said it was excellent. The guy came and got her, he walked her through everything, she just loved the experience, it was the best experience she ever had, and she would highly and absolutely recommend them to anyone. It was fantastic.
Recommended
RO
Rich O.
04/03/2012
Verified Customer
Category: Service
Spoke with Michelle. She said this business does what they say they are going to do and they always do it on time. She mentioned they don't charge her for work she isn't having done but she would not elaborate.
Recommended
JM
Jennifer M.
04/03/2012
Verified Customer
Category: Service
Spoke with Travis. He said Mike is very honest, personable, and the service was quick.
The oil drain plug was discovered to be stripped, Jack went to extras efforts to save me monies and do the job right, thanks!
Recommended
LC
Le Roy C.
Camarillo, CA
03/23/2012
Verified Customer
Category: Service
Le Roy said he has been using this business since before it was Tire Stops. Everyone in his family uses this business. They are happy with the service.
Recommended
SL
Stephen L.
Camarillo, CA
03/21/2012
Verified Customer
Category: Service
Stephen said he knew them because they did work for him before. They were recommended by his brother-in-law. They did good work and he has recommended them to others.
Recommended
AR
Angelica R.
Thousand Oaks, CA
03/21/2012
Verified Customer
Category: Service
Angelica said this business did exactly what she wanted.
Recommended
KC
Kathy C.
Camarillo, CA
03/12/2012
Verified Customer
Category: Service
Kathy said this business provides good service.
Recommended
MP
Michael P.
Simi Valley, CA
03/12/2012
Verified Customer
Category: Service
Michael said he is totally frustrated because the person who was working on his daughter's vehicle stole $400 and an iPod from her glove compartment. He said his daughter thought it was okay to leave it in there because she didn't think they would search around her vehicle. He has talked to the manager, who has denied any wrong doing. He said he had to file a police report against them. He would not recommend this business for the above reason.
Not Recommended
Jack V. from Tire Stops Inc responded on 03/21/2012 09:03 PM
I want to start off by saying that I needed the wheel lock in order to fix the brakes and replace the tires. I called Michael Porras to ask where the lock is. He told me that It has to be in the car somewhere and authorized me to search inside the car. I was never warned that there would be valuables. We searched the car, and saw a big mess of things which made it very difficult to find ANYTHING in the car, it had items like laundry, dirty plates, forks, all kinds of papers, clothing, and I gave up the search. I called them again, he then called his daughter and asked where the lock is and they too were unsure of where the lock can be found. He then called back and said, It has to be in the car somewhere. We then found the lock inside an envelope. I called him the next day to clarify the accusation and he decided not to show up. I have been in business for over 20 years and have never been accused of such a thing. I wouldnt want to ruin my reputation as a business for any such valuables. At first, I was accused of stealing $350, then it was increased to $380, and now it is $400. This leads me to a conculsion that she is unsure of the fact that she even had money in the glove compartment. As a responsible driver, she should have known where the lock is in cae of emergency situations. She was always unsure of where things were and what she exactly had in the car. Especially due to the fact that her car was very unorganized.
DH
Debbie H.
Camarillo, CA
03/12/2012
Verified Customer
Category: Service
Debbie said this business has always been good and the price is usually lower than initially quoted. She was slightly dissatisfied that the business did not inform her that the necessary parts were not in stock and they would have to be ordered, which delayed her vehicle by about 2 hours. This business was supposed to contact her in enough time that she could walk to the business to pick up the vehicle, but she did not receive a call from them. She said she loves this business and she would definitely recommend them.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.