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The Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(849 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

As a full-service facility, we have the equipment, experience and knowledge to handle everything from routine maintenance to engine replacement. As a full-service facility, we have the equipment, experience and knowledge to handle everything from routine maintenance to engine replacement.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(205) 982-1984
Visit Website
Closing in 3 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2174 Pelham Pkwy Pelham, AL 35124
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The Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(849 Reviews)
Write a Review
Recent Reviews
LM
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Lauren M.
Birmingham, AL
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Always the best
As always, y'all simply go above and beyond. Came in with squeaky brakes that had been replaced recently at The Garage. They solved the problem and repaired the issues with no additional cost to me! These guys have helped me with my car maintenance for years and I am so thankful for them! Best shop in B'ham!
JT
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Jim T.
Birmingham, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Ford p/u
Excellent service as usual
Verified Customer
Pelham, AL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Incredible service
Thank you to the team at the garage!
Verified Customer
Pelham, AL
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
The best
Highly recommend The Garage! 10/10
MH
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Michele H.
Helena, AL
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
First visit to The Garage
My daughter enjoyed her visit to the garage and she said she will be back!
JR
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Jane R.
Pelham, AL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Very nice experience
I am very pleased with the service The Garage provided today! It was easy to get an appointment same day. I was only there waiting for an hour. They were ready to take my car back at the appointment time. Thank you Gentlemen!
ED
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Elgin D.
Hoover, AL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent Service
I have 4 vehicles that I have serviced at The Garage. Always a great experience when taking them in. Scheduling is easy and flexible. Always outstanding service, professionalism, and they answer every question. Work is completed in a timely fashion with constant communication as necessary, and delivered as promised. Highly recommend.
RR
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Ron R.
Hoover, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Quick, honest and friendly
See above
DK
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David K.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Good work by good people
Have used these folks for years. They do good, honest work. They may not be the cheapest, but they are certainly not the most expensive. You can rest assured you will get quality work for what needs to be done without all the needless add ons a lot of shops throw at you.
MB
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Matt B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
So appreciative of The Garage
I am so happy with the work / communication these guys do. They checked over my car. They performed several services that I requested and alerted me to a very important repair that was needed. I needed to drive my car out of town and they had the repair completed before I went on the trip. The car drives amazing. I always trust this shop to do it right.
TA
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Tracy A.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Honest-Dependable-Experienced- Communication
My review title sums these guys up 100%! I've never met a lawyer nor a mechanic that I spoke to,that I left with confidence of knowing everything I was told was to be true! That is, until I was referred by another customer to use these guys! If you are like my husband and I every penny matters ALWAYS!! I don't know of any other place that will evaluate your car, find the root of your problem and give you a full diagnosis 100% free of charge! I will say that they do stay busy but now I understand why! Great mechanics are like great lawyers lol they are hard to find! These guys have proven themselves multiple times now, they stand behind their work, they have outstanding attitudes, they are skilled in their line of work and their communication skills are remarkable! I can honestly say I have never met any mechanic in my life that I have trusted completely, that I felt like they understood my situation and honestly cared not only for my business but for me as an individual. Spread the word to your friends to your family and to anyone else you know because these guys are amazing! Thank you to the staff there at the garage for being the kind of individuals you are!
LA
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Lisa A.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Trust-Dependable-Experienced
Sometimes as humans we like to take what we feel at the moment is the cheaper route and at the moment probably what we feel can afford. We have been dealing with the garage since our move here in October. At Christmas we had car issues with wheel bearings we paid what we could but found we were close to being out of funds. We have battled the same issue with our car and we decided to let a backyard mechanic try and fix our issue. We have overspent money by about $400 and even though we get frustrated I will have to give these guys credit. They are reliable, they're the only ones that I know that will diagnose your issue for free without charging for the service and even though they are pretty full of business 95% of the time they are fast and reliable. Thanks again guys it is nice to finally have a car that is running!
RC
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Ray C.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Fantastic
Took my aging car in to see what could be done to keep it running.
The staff was excellent and the communication was top notch. Cannot recommend highly enough.
KT
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Karen T.
Alabaster, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Best in town
Professional, quick, courteous, clean, convenient, can’t ask for better service and they do what is needed without adding unnecessary charges!
VP
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Vikki P.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Quick Service in a Pinch
The Garage fit me in on a Friday afternoon 2 hours before closing to replace my battery. That says it all!
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