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The Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(841 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

As a full-service facility, we have the equipment, experience and knowledge to handle everything from routine maintenance to engine replacement. As a full-service facility, we have the equipment, experience and knowledge to handle everything from routine maintenance to engine replacement.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(205) 982-1984
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2174 Pelham Pkwy Pelham, AL 35124
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The Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(841 Reviews)
Write a Review
Recent Reviews
MH
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Michele H.
Helena, AL
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
First visit to The Garage
My daughter enjoyed her visit to the garage and she said she will be back!
JR
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Jane R.
Pelham, AL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Very nice experience
I am very pleased with the service The Garage provided today! It was easy to get an appointment same day. I was only there waiting for an hour. They were ready to take my car back at the appointment time. Thank you Gentlemen!
ED
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Elgin D.
Hoover, AL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent Service
I have 4 vehicles that I have serviced at The Garage. Always a great experience when taking them in. Scheduling is easy and flexible. Always outstanding service, professionalism, and they answer every question. Work is completed in a timely fashion with constant communication as necessary, and delivered as promised. Highly recommend.
RR
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Ron R.
Hoover, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Quick, honest and friendly
See above
RC
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Ray C.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Fantastic
Took my aging car in to see what could be done to keep it running.
The staff was excellent and the communication was top notch. Cannot recommend highly enough.
KT
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Karen T.
Alabaster, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Best in town
Professional, quick, courteous, clean, convenient, can’t ask for better service and they do what is needed without adding unnecessary charges!
VP
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Vikki P.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Quick Service in a Pinch
The Garage fit me in on a Friday afternoon 2 hours before closing to replace my battery. That says it all!
RG
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Ron G.
Pelham, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2025
9
First time
New in the area and needed some small maintenance completed on my car. Online I saw “The Garage” at the top of the list with good reviews. I contacted them and they had no appointments for a week. I made an appointment and when I arrived I was greeted by Richie, Bob and Mackey they were very courteous. I dropped off my car for the service and it was a considerable amount of time to complete the service but, as they expressed it was a holiday week and many people were getting maintenance done on their cars. I will return because in many ways time and quality of work go together. Richie recommended for me some future maintenance for my review.
KJ
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Kimmie J.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
9
So honest; great customer service
My family and I have been coming to The Garage for over 8 years. They are amazing people who care about their customers and their community. Highly recommend.
RS
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Rick S.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Service of Jeep Rubicon
First time getting service done at the garage, but won’t be the last. Fast honest service on my 2021 Jeep Wrangler. Oil change and tire rotation on the beast.
CS
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Connie S.
Alabaster, AL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent service.
Excellent service. My entire family are customers.
JS
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Joanna S.
Birmingham, AL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great Everything
These guys just always get better. Their communication is always so detailed and spot on. Their service is always in depth and they are always willing to answer any questions that I have. They are very personable as well. Me and my wife have used The Garage regularly for the past 3 years and they know us by name now. We couldn't be happier with all of the service that they provide.
LM
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Larry M.
Pelham, AL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent Service
"The Garage isn't just a service center, it's like having friends in the auto repair business! Their quality work, friendly team, and clear communication made the entire process easy. I wholeheartedly recommend them to anyone needing reliable car care."
DW
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Doug W.
Birmingham, AL
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Old guy.
Called, got immediate assistance as usual, let me know about cost up front after identifying need, let me know ow when ready, picked up next afternoon. All as expected and as return customer.
JT
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John T.
Bessemer, AL
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
great communicators
Treat my car as if it was their grandmother's. very organized repair area and smooth business operation. I recommended The Garage to someone today.
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