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Temecula Auto Repair And Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(767 Reviews)
87
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Score Details

5 stars
91%
4 stars
4%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(951) 699-3332
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
27415 Jefferson Ave Temecula, CA 92590-2602
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Affiliations

Temecula Auto Repair And Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(767 Reviews)
Write a Review
Recent Reviews
CA
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Corrine A.
Temecula, CA
INFINITI Q45
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
10
Thank you.
Chris: Thank you for visually checking the Infiniti interior window padding... driver's side.
DD
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DANIELLE D.
Temecula, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2024
verified customerVerified Customer
10
Never Disappoint!
Always, always have a great experience! I take both my cars to be serviced and always walk away with a satisfied customer ❤️
JS
Jesse S.
Temecula, CA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2024
verified customerVerified Customer
10
Honest and fair
Took in my 2001 Acura MDX for an oil change, break check and A/C check expecting to pay a fortune in repairs. They did all I asked and more, only needed an oil change. Told me my breaks were good, and told me what was wrong with the AC and how to easily fix it myself with part from eBay. Only payed $77 for all the diagnosis and oil change...more than fair. Will definitely recommend them.
GL
GREG L.
Murrieta, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
verified customerVerified Customer
10
Awesome job
Front desk was very awesome and workers did a great job ?
RM
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RICHARD M.
Las Vegas, NV
Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2024
verified customerVerified Customer
10
Amazing Service
I received absolutely amazing service. I was hearing a noise from my suspension and assumed it had to be expensive. Temecula Auto Repair was very honest. They showed me everything they found with my car and gave a full explanation. It turned out to be something minor and inexpensive. These guys are my only go to for all my car repairs.
NL
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nick l.
La Jolla, CA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2024
verified customerVerified Customer
10
Chris was great to work with. Helpful communication.
Had to do a lot of work to my car with 200k+ miles. Chris give advice and was very help at communication of the issue at hand. Thank you to the team there!!
Verified Customer
Moreno Valley, CA
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Excellent!
I’m extremely satisfied with the service I received. They were very attentive and kept me informed every step of the way with a big repair.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:11 AM

Thank you so much.

Verified Customer
Moreno Valley, CA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2024
verified customerVerified Customer
10
Quick, Easy, and Great Service
Came in without an appointment. They were very friendly, got me in and out. Their waiting area is super clean with refreshments, which made the wait time go by quickly.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:11 AM

Thank you for your business and for this review.

Verified Customer
Temecula, CA
Toyota Camry
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/06/2024
verified customerVerified Customer
7
Routine oil change
I checked in for my 9 am appointment and was told there was computer issues so I was unable to get a copy of the pre estimate price for oil change job. I called at 1:41 pm to see if my vehicle was ready for pick up, only to be on hold for 14 minutes. I ended up calling again on my other line, Chris answered and I told him how long I had been on hold only to have him tell me about the business experiencing phone issues. He apologized. At that time I told him I’d hang up my original call so he wouldn’t see the flashing on hold light anymore. When I arrived to pick up my vehicle, agaiin computer issues occurred so I couldn’t get a receipt in hand. He said he could email me one….gave him my email address and 2days later, I still haven’t received anything. Well, I got the 2emails, as well as 2 texts, requesting reviews though. Front desk office equipment which works properly would be nice. Smooth transactions make the visit better.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:10 AM

We are so sorry, Kim. No two ways about it. The day you came in was disastrous. We had debilitating network problems causing no connections to our printers, downtime with our cloud phone system where after placing calls on hold we couldn't retrieve them again, and no email or internet availability at the time. We have since emailed your invoice and trust that you received it. 

We feel horrible that this happened to you and can assure you that it definitely isn't the norm. We really appreciate your understanding and grace.

KS
KENNTH S.
Temecula, CA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
Professional and friendly service
Chris completed my smog inspection in a timely manner.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:03 AM

Thanks, Kenneth, for your business.

MZ
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MIKE Z.
Menifee, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
Smog check
They were pretty busy and i needed a smog check and the technician was getting ready to go to lunch and got me In before his lunch. It was quick and i was out in 30 minutes great service i would definitely use them again.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:03 AM

It's always our pleasure, Mike.  Thanks!

CM
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CINDI M.
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
HONEST & FAIR to their customers!
It’s very scary moving to a new area and praying you find an honest and fair auto shop. This shop has alleviated all my anxieties with their TOP NOTCH service and honest policies! I HIGHLY RECOMMEND THEM!
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:02 AM

Thank you so much, Cindi. We enjoyed serving you.

EM
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EDWIN M.
Murrieta, CA
Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2024
verified customerVerified Customer
8
Smooth Oil Change Experience
I recently visited this establishment for the first time to get an oil change for my car. The wait, which lasted about an hour, was typical for such services, but it was made bearable by the accommodating and helpful front desk staff. They were attentive to my needs and provided timely updates on the progress of my car.As for the service itself, I'm pleased to report that my car ran smoothly afterward, with no issues whatsoever. Overall, it was a satisfactory experience, and I would consider returning for future maintenance needs.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:01 AM

We really appreciate your business, Edwin. Thank you!

TC
TIM C.
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2024
verified customerVerified Customer
10
Truck service
Excellent work done quickly. Great price.
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:00 AM

We really appreciate your business, Tim.  Thank you!

SH
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SAM H.
Temecula, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Excellent work and service
Excellent service and work, Chris did an amazing job
Manager from Temecula Auto Repair And Transmission responded on 04/21/2024 07:00 AM

Thanks, Sam, for your many years of loyalty. We appreciate you.

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