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SureCritic / The Swedish Solution Inc
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The Swedish Solution Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(596 Reviews)
92
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(440) 248-1022
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27999 Miles Rd Chagrin Falls, OH 44022
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The Swedish Solution Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(596 Reviews)
Write a Review
Recent Reviews
DF
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Derya F.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Shopping Local for New Tires
Thank you Wendy and team for another excellent personal service experience. While in the market for new tires, shopped around, and decided to purchase from Swedish Solution instead of other local auto dealers or warehouse stores. Rather than supporting shareholders or hedge funds in Sweden, Germany, or elsewhere, I am supporting the local economy by shopping local at Swedish Solution, where I am clearly not another number lost on a customer waitlist.
Wendy C., Owner from The Swedish Solution Inc responded on 04/04/2025 09:35 AM

It’s wonderful to hear that your experience was excellent! Our team at The Swedish Solution truly believes in the power of personalized service—like a good cup of coffee, it just hits differently. We appreciate your decision to shop local and support the community; we promise not to lose you in a sea of numbers! We look forward to keeping your wheels turning and your experience smooth. Safe travels on your new tires!

ES
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Eric S.
Cleveland, OH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always quality and expeditious work!
Swedish Solutions has once again taken excellent care of our 2015 Subaru. A quick oil change and cabin filter replacement. No up selling.
Wendy C., Owner from The Swedish Solution Inc responded on 03/09/2025 10:34 AM

We're glad to hear that your 2015 Subaru is getting the royal treatment it deserves! A quick oil change and cabin filter replacement can often feel like a pit stop at the racetrack—efficient and vital for keeping everything running smoothly. Plus, we firmly believe in giving you the best service without the upsell theatrics—just honest work for a happy car. We appreciate your support and look forward to being your go-to solution for your Subaru's needs!

ES
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Eric S.
Cleveland, OH
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Replaced taillight and oil change and inspected tire
Fast, efficient, friendly (drive me home after drop off). Also, fairly assessed that tire valve sensor did not need to be replaced now.
Wendy C., Owner from The Swedish Solution Inc responded on 01/18/2025 09:34 AM

We're glad to hear that your experience was fast, efficient, and friendly—it's always nice to have a little extra TLC on car drop-offs. It's also great to know that our team assessed your tire valve sensor accurately; we believe in fixing what needs fixing, not just what could be a wallet-emptier. We appreciate your business and look forward to helping you out in the future!

BH
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Bob H.
Willoughby, OH
Saab 9-3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2024
verified customerVerified Customer
7
80000 mile service
All good. My first visit I believe service to be good. I was hoping to have more of an evaluation of where my car is for condition for a 2007 Saab. Maybe it is just so solid as there isn’t more that needs to be done. I guess I was looking for recommendations to have more done to keep it running strong for many more years.
MC
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Mitchell C.
Beachwood, OH
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
verified customerVerified Customer
8
A lot of work done, and I am happy with the results.
There are not many shops I trust for major work on my 2011 Saab 93. It's becoming a rare car and their experience and knowledge about Saab is important. I trust them to get it al right.
FD
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Frank D.
Bedford, OH
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2023
verified customerVerified Customer
10
Excellent service. Very "Can do" attitude
Yet another great experience with the Swedish Solution team. They continue to impress me with their all around professionalism and customer service. Highly recommended!
Wendy C., Owner from The Swedish Solution Inc responded on 12/25/2023 09:32 AM

Thank you for your kind review, Frank! We are thrilled to hear that you had another great experience with us and are so happy that we could provide you with the level of customer service that we strive for. We value your business and look forward to serving you again soon.

JS
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Joe S.
Wickliffe, OH
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
10
Had repairs done to my Volvo
You don’t normally think of bringing in your vehicle to be repaired, as an enjoyable experience, but these guys are great. Extremely knowledgeable, honest and high-quality technicians. Talk about a Company, that under promises and over delivers, I think that best describes them. I’ll never bring my Volvo anywhere else. Thanks guys.
FD
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Frank D.
Bedford, OH
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
verified customerVerified Customer
10
Excellent service. Very "Can do" attitude
As a repeat customer I continue to be impressed by the skilled work, professionalism, and quality customer service. Please continue to keep up the great work.
RS
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Rena S.
Beachwood, OH
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2023
verified customerVerified Customer
10
Outstanding
Always outstanding service. Knowledgeable staff and mechanics, trust worthy , efficient and always ready and available to help.
I highly recommend Swedish Solution.
MS
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Mark S.
Chagrin Falls, OH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
verified customerVerified Customer
10
Continued great service!
We have been customers over 20 years and trust the knowledgeable staff!
SJ
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Samual J.
Twinsburg, OH
Volvo XC60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2023
verified customerVerified Customer
8
Always prompt, informative service
Always prompt informative service. Contact with the mechanic to clarify issues was appreciated.
Verified Customer
Beachwood, OH
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2023
verified customerVerified Customer
10
Efficient , well priced, excellent communication
A very good experience. Very satisfied with the service
IM
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Irina M.
Solon, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
10
Timely, accurate service. Always trustworthy.
Deliver as expected and promissed. Appreciate the status updates and the overall review of the vehicle. I trust them with all my car needs.
Verified Customer
Chagrin Falls, OH
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Excellent service as always!
Once again, Swedish Solution exceeded my expectations. I needed quick turnaround on new brakes before my college student returned to school with car and Swedish Solution delivered! Many thanks!!
JS
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Jim S.
Mayfield Heights, OH
Volkswagen Passat Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
verified customerVerified Customer
8
Great service
As usual, everything was great. No upsell, my VW was repaired well and promptly. Everyone is always conscientious.
Thanks
Service Coupons and Posts
We're thrilled to hear you had a top-notch experience with us! 🚗✨ Supporting local means more than just buying tires; it’s about community! Thanks for choosing The Swedish Solution. Together, we keep our roads—and economy—rolling! #ShopLocal #TireLove
Learn More
Thanks for trusting The Swedish Solution Inc. with your Subaru! 🚗 We’re thrilled to keep your ride in top shape without the upsell hustle. Quick fixes, happy drives! Can't wait to see you again! 😊 #CustomerCare #SwedishSolutions
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