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Sullivan Auto Clinic

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(49 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Get top-notch auto repair services today at Sullivan Auto Clinic. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price. We are conveniently located near you in Traverse City, MI. Get top-notch auto repair services today at Sullivan Auto Clinic. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price. We are conveniently located near you in Traverse City, MI.

Categories
Transmission Repair, Alignment, Auto Maintenance
Contact
(231) 943-8410
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3829 S Blue Star Drive Traverse City, MI 49685
Get Directions
Sullivan Auto Clinic's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(49 Reviews)
Write a Review
Recent Reviews
LH
Larry H.
Traverse City, MI
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Timely and reasonable
Although lead time was considerable, service was impeccable, personnel were knowledgeable, friendly and accommodating. Price seemed reasonable and Matt was most helpful!
JP
Joe P.
Rapid City, MI
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
MINI battery replaced
They did what they said they’d do for what they said they charge and did it quicker than they said they said they’d do it!
KD
Kerry D.
Traverse City, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Honest and dependable
I trust Sullivan Auto for all my car care needs.
RW
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Rusty W.
Thompsonville, MI
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Work done
They were very informative about the work that needed to be done. And what they found and explained that to. I find them to be friendly and professional.
Verified Customer
Traverse City, MI
Mercedes-Benz GLB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
9
Benz B Service
Great job, no complaints. All the excessive Benz requirements are outlined and checked. Timely as well. Actually ready for my keys when it was my apt time.
MB
Michael B.
Traverse City, MI
Chrysler Crossfire
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2025
verified customerVerified Customer
9
Very good.
Time of repair was long. Otherwise very good.
DR
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David R.
Traverse City, MI
INFINITI QX80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Professional services
Schedule an appointment, they explained all work that needed done they worked with insurance company and completed all work on time with no problems.
ZM
Zacariah M.
Hutchinson, KS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Quick service
I came to them as a tourist with a dying battery and I was served and out within 15 minutes. Staff are easy to talk with and very helpful.
KS
Karen S.
Traverse City, MI
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent communication and repair
Service was timely and communication was great.
CH
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Chris H.
Traverse City, MI
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
MB E350 Transmission Service Bulletin
Sullivan is an intelligent and fair shop. They took care of a lag at takeoff and the service ultimately cost less than quoted. I am a very happy customer, client.
RH
Randy H.
Lake Ann, MI
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Friendly and professional
Service appointment on time, great service.
TL
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Tonya L.
Traverse City, MI
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great work
Sullivan's does a good job. Only keeps my car for the day. Everyone is kind and professional. I trust the work they do.
SM
Shaun M.
Traverse City, MI
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Awesome every time
Matt and his team have solved electrical problems that other repair facilities were not able and indicated that we needed to go to the dealer.

Sullivan’s has always been fair and searched to find best pricing for parts needed. They roll with the punches and have been able to fit in add ons when servicing for separate issues.
LR
Lucas R.
Traverse City, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great work!
They were very pleasant on the phone and were prepared with all the answers I had! And the technician Ben, really made my truck feel brand new!
JL
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John L.
Traverse City, MI
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very professional.
Very professional, and they are very good at what they do. You can also believe what they tell you. They don't try to sell you something you don't need.
Displaying Review 1 - 15 of 49 in total
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