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Street Source Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(397 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Full Service automotive repair facility serving the Hickory and surrounding areas. Sales, Service and Parts
Towing is available.
Se Habla Espanol
Full Service automotive repair facility serving the Hickory and surrounding areas. Sales, Service and Parts
Towing is available.
Se Habla Espanol

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(980) 858-4500

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3433 Springs Rd NE Hickory, NC 28601
Street Source Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(397 Reviews)

PK
PAULA K.
Newton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Personnel very polite done the job to my specifications and my vehicle runs perfectly
They always do a great job. I've used them many times and will continue to use them.
Eric H. from Street Source Auto responded on 02/19/2025 06:06 AM

Thank you for the kind words. Always a pleasure to see you come in.


MB
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MARY B.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
They go above, the service is great. They helped me when I had a hard time walking. Am very thankful to them. I will be back
I will always use them. They go above service to help you. Am do grateful for all the help.
Eric H. from Street Source Auto responded on 02/19/2025 06:07 AM

Thank you for your patronage. We look forward to your next visit


MM
MARY M.
Hickory, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2025
verified customerVerified Customer
0
Fix my car.
The car will not run. Trying to crank it is agonizing. The sounds the car make are heard all around me. I'm stuck and afraid to go back.
Eric H. from Street Source Auto responded on 02/15/2025 06:37 AM

Called and spoke to you earlier. I have reviewed your repair order with you and discussed where we only replaced a drive belt (purchased here) and a power steering belt (provided by you at time of check in). When installing your belt the tech noticed that power steering lines are leaking fluid and pump was making noise and you were informed those repairs needed to be addressed. Those repairs were declined by you until a further date. As discussed this morning, All of our work is warrantied and any part purchased here is covered by Street Source. However if the noise is coming from the power steering repairs that you declined, we will be glad to correct that issue and all of those parts/repairs will be under warranty as well. 


KA
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KIMBERLY A.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Service
Great service from the entire staff! They are kind, knowledgeable and very professional!
Eric H. from Street Source Auto responded on 02/19/2025 06:08 AM

Thank you Kim. Glad we can help when needed.


MP
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MICHAEL P.
Conover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Car inspection
They were very fast and told me exactly what I need to fix. Good service overall.
Eric H. from Street Source Auto responded on 02/19/2025 06:09 AM

Thank you sir. 


Verified Customer
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Oil change
This business is always so easy to work with and they take good care of you
Eric H. from Street Source Auto responded on 02/19/2025 06:09 AM

Thank you sir. Always a pleasure to help.


WG
WENDY G.
Hickory, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/30/2025
1
First, they quoted me a price,and just kept changing, they was too expensive, kept my car to long, labor cost here is ridiculous. I WASN'T PLEASED AT ALL,I WALKED AWAY FEELING, LIKE A RAPED VICTIM. I DON'T RECAMEND THIS PLACE TO NOBODY.
They, was to high, kept changing the quote price,kept my car to long,they still didn't fix the car right.I walked away feeling bad,sorry but I wouldn't recommend this place to nobody
Eric H. from Street Source Auto responded on 01/30/2025 07:41 AM

My apologies for the miscommunication from our new advisor. I have reached out to speak to you. 

Eric H. from Street Source Auto responded on 02/06/2025 04:26 AM

After our conversation, I'm glad I was able to clear up your misunderstanding and the miscommunication. 


JM
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JOHN M.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Safety inspection
As usual, the team at Street Source did an excellent and efficient job of minor repairs to pass inspection, and had me back on the road in just over an hour.
Best service team I’ve ever given my business.
Eric H. from Street Source Auto responded on 02/19/2025 06:10 AM

Thank you John. It is our pleasure to help and make sure your vehicle keeps you on the road.


GE
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GARY E.
Conover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Inspection
I made an appointment for inspection, arrived early, They took car in did inspection in a timely manner. I had a place to sit comfortably while waiting. The employees were friendly and pleasant to deal with.
Eric H. from Street Source Auto responded on 02/19/2025 06:11 AM

Glad we could get you taken care of Gary. Thank you


AN
ALLEN N.
Granite Falls, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Quick and easy
Highly recommended
Eric H. from Street Source Auto responded on 02/19/2025 06:11 AM

Thank you. Hope to see you again soon


FP
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FELICIA P.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Oil change
Great oil changes and point checks are great. Was able to find out battery was low on charge before getting somewhere and being stuck. Thanks guys for checking it I would not have known.
Eric H. from Street Source Auto responded on 02/19/2025 06:12 AM

Thank you Mrs Pearson. Glad we can help keep you sfe and on the road


BM
BLAIR M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Service is AMAZING
Street Source is my go to for routine car maintenance. Employees are friendly and service is done just as promised!
Eric H. from Street Source Auto responded on 02/19/2025 06:14 AM

Thank you. It's customers like you that make our job fun.


SS
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SHARON S.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Excellent friendly service
Street Source offers excellent friendly service. I get my car maintenance done there routinely and they know my car from top to bottom. Always take great care of my car and are upfront if anything is found and needs to be taken care of- with a plan. The employees are top notch - very friendly, knowledgeable and professional.
Eric H. from Street Source Auto responded on 02/19/2025 06:15 AM

Thank you Sharon. Glad we can always take good care of your vehicle


BG
BERNIE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
4 tires and refitted my undercover
They installed 4 tires and fixed a broken undercover in a timely manner with a more than competitive price.
Local Business makes local dollars!
Eric H. from Street Source Auto responded on 02/19/2025 06:15 AM

Thank you Bernie. Hope those tires get you many safe miles


Verified Customer
Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Regular Maintenance
These guys are always great and are my choice for all maintenance on my families vehicles. Great customer service.
Eric H. from Street Source Auto responded on 02/19/2025 06:16 AM

Thank you for the kind words. We appreciate your patronage

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