business image

Stevens Creek Chrysler Jeep Dodge Ram

Average Score
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(51 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility. Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility.

Categories
Dodge Dealer, Car Maintenance, Auto Maintenance
Contact
(888) 838-6705
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
4100 Stevens Creek Blvd San Jose, CA 95129
Stevens Creek Chrysler Jeep Dodge Ram's Reviews
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(51 Reviews)

LR
gravatar
louis r.
San Jose, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2025
0
TERRIBLE SERVICE DEPARTMENT
In late October of 2024 I visited my local dealership for the Jeep Wobble on my 392 Rubicon. I paid a total of $299.00 for them to test drive my car and confirm my concerns were valid. I asked for a quote/estimate for the repair and they were uninformed as to how to solve this issue and gave me a generic answer you can find on google. I called for the next couple days to obtian an estimate and they kept me on hold and I eventually told them I was going to get my vehicle since they had it sitting there and not working on it. Their service team is one of if not the worst I have ever hand the displeasure of working with. I asked to speak to the service manager due to my horrible experience and he sent me through a rabbit hole to obtain a refund which included being on hold with the "Jeep Wave Group" until they told me that the dealership was sending me in a circle and that they should issue me a refund. It really shows how shady the dealership is when a Stellantis Case Manager tells you that you wre being given the run around and to speak to the manager and/or GM.
The service manager ignored my messages for months until I called again to get a response. I was not provided any paperwork until I called them many times requesting documentation. The service manager sent me the paperwork about 4.5 months later. What am I supposed to do with that now? now that I paid them $299.00 and I had a reputation shop fix the issue same day. I would recommend to everyone to never do business with this dealership. Their sales department looked at my funny when I wanted to test drive the 392 Rubicon so I went and bought one elsewhere and now their service department is proving to be just as terrible. I would recommend to go anywhere but this scamming dealership.
Service Advisor: Hamed Mahdavi
Service Manager : David (Unknown last name)
0/10 would not recommend if they were the last dealership known to man
Businesses Near You
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(420 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(224 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(123 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(442 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,031 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.