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State Road Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(189 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Contact
(815) 271-6500

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
907 IL-120, Lakemoor, IL 60051
State Road Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(189 Reviews)

MR
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Mark R.
Lakemoor, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Trustworthy
I know I can trust what is being communicated to me. I know I can always trust the service and the work being done to my cars.

RS
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REID S.
Island Lake, IL
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Coolant leak
I had a coolant leak by my thermostat.
Dominik and his team found that I needed a new thermostat and hose assembly.
The best garage around.
Highly recommended

MZ
Martin Z.
Palatine, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Tires required for my VW Passat
I needed tires for my VW Passat. Dominick quoted me yesterday afternoon. The tires were installed today. Catherine and the boys took good care of me. Well done!

LS
Lee Ann S.
Lakemoor, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Amazing Service
They are honest, reliable and dependable!

DS
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Don S.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Ford truck
Took my daughter's truck to State road Auto repair and as always they did a great job fixed what was wrong very professional very good pricing very good customer service I highly recommend them for any of your auto needs

DS
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David S.
Kildeer, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
2nd opinion was the best idea
I went to state road for another opinion . They correctly diagnosed the problems that the dealer said wasn’t the issue They also explained the problems and the fix . They saved me a money too.

Katherine and Mark are the best .!!!!

KR
Karen R.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Intoxalock install
You all have been to kind and patient with me. It’s overwhelming and kind of traumatic to need one of these , but you did not make me feel awkward. Thank you so much !

KF
Kristie F.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Always outstanding 😁
I always come to State Road for an honest assessment of my car and superior information and repair. They care more than most and are always super happy. Love coming here.

AD
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Anthony D.
Round Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Excellent service
They found the problem quickly and were able to make the repairs in a day. They accommodated me by providing transportation to and from my home. They do great work and I’ll be back in future!

JF
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Jim F.
Wauconda, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Outstanding Customer Service
These guys are the best. Their goal is to ensure you are completely satisfied with the completed services.

KH
Kirstin H.
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Kirstin said they're always very kind and they explain things very well. They're very nice and professional.
Recommended

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Valued Customer
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Steering/alignment issue
Straight shooters, reasonably priced repairs, quick service A+!

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Valued Customer
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellant Service
Had the drivers window regulator brake on our 23 Ford Lighting and the dealer said they could not get to it for over a week, and did not offer to put the window up so it was not all the way down in the winter time till they had a chance to fix it. Called State Road and they had me drop it off. They put it inside overnight and closed the window for us the next morning until the dealer could get to it.
Shame on Ford and Great Thank You to the staff at State Road.

CW
Christopher W.
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Done right!
Had it done wrong somewhere, cost me a tow, install and battery. State Road Auto made sure it was done correctly, the staff was very informative and polite. Wish I went here 1st.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Muffler Delete & Oil Change
Came in for an oil change and muffler delete on my 335i and left extremely satisfied.
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