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St. Matthews Imports

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(365 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

Contact
(502) 896-3340
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
4164 Westport Rd. Louisville, KY 40207
St. Matthews Imports' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(365 Reviews)

JB
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J-9 B.
Louisville, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2015
Never again!
I took 2 cars back to back for minor body damage. Both cars took longer than estimated and had things wrong that were not wrong when I dropped them off. I live in area and was told to drop off Monday before 9:00 a.m. I found the car sitting in the lot Tuesday evening after close with the lights on. When I stopped to investigate why I found the car unlocked and the keys in the ignition. I took the keys home with me and returned them the next morning. They said the mechanic moved the car to parking lot to work on another car but I saw several empty spots inside so that did not seem logical. I was tempted to drive it home and keep it too see if they would notice but I had a feeling they would not. I against my better judgment, let them finish the work and I wish I had not since the inside compartment door came back broken and the gas door still did not work properly. I would be too afraid to take it back to have them fix these problems because I would live the nightmare all over again, with the same results and possibly more problems. I will never drive into their parking lot again
Not Recommended

KE
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Karl E.
Louisville, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2015
worthless
I would not take a car to them again if they paid me. Horrible. Two trips back with car and still not right. I'm really getting tired of taking car back and them not getting it right.
Not Recommended

HW
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Henry W.
Prospect, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2015
Experienced friendly and professional.
Great communication ,work done on time and to my satisfaction.
Recommended

JH
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Joseph H.
Kia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2014
verified customerVerified Customer
Category: Collision
They took care of all my problems immediately!
Recommended
This review was collected via phone interview by CSi Complete

MR
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Michelle R.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
verified customerVerified Customer
Category: Collision
They did everything well, they gave me updates and they took care of everything!
Recommended
This review was collected via phone interview by CSi Complete

DK
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David K.
Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
verified customerVerified Customer
Category: Collision
They were very attentive and gave me my car when they said they would!
Recommended
This review was collected via phone interview by CSi Complete

KN
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Kelly N.
Honda
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
They were friendly, did what they said they were going to do and the repair was great!
Recommended
This review was collected via phone interview by CSi Complete

KH
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Kim H.
Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
They made sure everything was done right and they put me in a rental vehicle because the bumper was delayed! They really took care of me!
Recommended
This review was collected via phone interview by CSi Complete

TM
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Tyler M.
Honda
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
They communicated with me, gave me an estimate up front and everyone was very friendly!
Recommended
This review was collected via phone interview by CSi Complete

DN
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Dennis N.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
I have taken cars there and my friends have gone there also! The cars always come out perfect!
Recommended
This review was collected via phone interview by CSi Complete

BS
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Bonnie S.
Mercedes
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
They did what they said they would do and the car looks great!
Recommended
This review was collected via phone interview by CSi Complete

FM
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Francis M.
Mitsubishi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
I did not have any issues! It was ready in a few days and the repairs were good!
Recommended
This review was collected via phone interview by CSi Complete

CS
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Carol S.
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
verified customerVerified Customer
Category: Collision
They did a very nice job on the repair and it was done on time!
Recommended
This review was collected via phone interview by CSi Complete

TM
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Trudy M.
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2014
verified customerVerified Customer
Category: Collision
They did what they said they would do!
Recommended
This review was collected via phone interview by CSi Complete

MC
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Mark C.
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2014
verified customerVerified Customer
Category: Collision
They treated me well and completed the repairs early!
Recommended
This review was collected via phone interview by CSi Complete

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