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Sparks Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,253 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Federal Way, WA, you’ve found us. Here at Sparks Car Care we work hard to earn your trust and loyalty. We know how important it is to find a Federal Way car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Federal Way, WA, you’ve found us. Here at Sparks Car Care we work hard to earn your trust and loyalty. We know how important it is to find a Federal Way car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(253) 874-1070

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
32627 Pacific Hwy S Federal Way, WA 98003-6403
Sparks Car Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,253 Reviews)

Verified Customer
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Never had a bad experience.
Once diagnostic is done, always check with me before repairs and always honor quote given

KR
gravatar
KERI R.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Best Ever!
Still after all these years Sparks is the most reliable car care place. If you haven't tried them please do, you won't regret it. Best service and staff !
Manager from Sparks Car Care responded on 02/23/2025 09:36 AM

It’s wonderful to hear that our service has stood the test of time for you! We aim to be the reliable pit stop that keeps your wheels turning smoothly. Our team is dedicated to ensuring every visit feels like a quick coffee break instead of an oil change. We appreciate your recommendation to others—it's like giving them a map to a hidden treasure! Here's to many more years of keeping your car in tip-top shape!


MK
Mary K.
Washington
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Mary said they were very good. She likes the people and everyone was nice to her. They did a really good job.
Recommended
Manager from Sparks Car Care responded on 02/17/2025 09:34 AM

It's fantastic to hear that you had a great experience with us! We're all about treating our customers like family and making sure they leave with smiles, not just clean cars. If there’s anything else we can do to keep the good vibes rolling, let us know – we’re all ears!


PS
Phillip S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Phillip said they got him in and out fast.
Recommended
Manager from Sparks Car Care responded on 02/17/2025 09:34 AM

We're glad to hear that you were in and out faster than a squirrel on a caffeine rush! Efficiency is our middle name (well, not really, but it should be). Your time is valuable, and we appreciate you choosing Sparks Car Care. Here’s to keeping your vehicle running smoothly without making it an all-day affair!


MM
Mark M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Mark said it was good and they take good care of him when he is there, so he keeps going back.
Recommended
Manager from Sparks Car Care responded on 02/02/2025 09:38 AM

We appreciate your loyalty and are glad to hear that you're consistently well taken care of during your visits. It’s always our goal to provide services that leave our customers feeling good about their experience. We’ll keep doing our best to ensure you keep coming back—just think of us as your car's personal pit crew, always ready for action!


MB
Mohammed B.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Mohammed said he took his vehicle in for an alignment. It is running better, but he needs to take it back in for anther adjustment.
Recommended
Manager from Sparks Car Care responded on 02/02/2025 09:38 AM

We appreciate you taking the time to share your experience. We're glad to hear that your vehicle is running better after the alignment. Sometimes, even the best cars need a little extra TLC to get them just right. Feel free to swing by whenever you're ready for that additional adjustment; we're here to help fine-tune things to perfection. Safe travels until then!


ST
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SHARON T.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Sparks auto repair AAA+
Sparks Auto gives excellent professional service . I highly recommend them . AAA+
Manager from Sparks Car Care responded on 01/22/2025 12:32 PM

We're delighted to hear that you had a fantastic experience with us! Your recommendation means a lot, and we promise to keep those engines running smoothly. It's always our goal to provide that AAA+ service, and it seems we've hit the mark! If your car starts feeling like it's auditioning for a role in a road trip movie, you know where to find us.


KS
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KEN S.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Always reliable
I take my 2007 Buick for ANY needs to Sparks Auto Care. They are reliable & dependable. Keith, @ the counter is very personable & will offer able info.All in all, Sparks is THE auto care shop for your vehicle's needs, routine or otherwise.
Manager from Sparks Car Care responded on 01/21/2025 09:36 AM

We're glad to hear your 2007 Buick is in good hands with us! It sounds like Keith has been making quite the impression—he’s not just a counter guy, but more like your trusty co-pilot in car care. Reliability and dependability are what we aim for, and it’s fantastic to know we hit the mark for you. Whether it’s routine maintenance or something a bit more adventurous, we’re here to keep your ride running smoothly. Your confidence in us means a lot!


MR
Miguel R.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Miguel said his experience was good.
Recommended
Manager from Sparks Car Care responded on 01/17/2025 09:36 AM

We appreciate you taking the time to share your positive experience with us. It's great to hear that you had a good time, and we’re glad our service could help keep your day smooth. Wishing you many more hassle-free journeys ahead!


RB
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RICHARD B.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
They provided timely diagnosis and completed work as promised.
The manager was very professional and knowledgeable. They provided a timey diagnosis and completed repairs on time as promised.
Manager from Sparks Car Care responded on 01/17/2025 09:36 AM

We genuinely appreciate your feedback on your recent experience with us. It's great to hear that our team was professional and knowledgeable—after all, they won't win any trivia quizzes if they don't show off their expertise. Completing repairs on time is our way of keeping our promises, and we’re glad to know it made a positive impact. Your trust in our services means a lot to us!


MG
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MICHAEL G.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
A Class Act
Very professional, knowledgeable & friendly. Reasonably priced & will provide free transportation to & from your home.
Manager from Sparks Car Care responded on 01/15/2025 09:36 AM

We appreciate your feedback! It's great to know that our team hit the mark with professionalism and knowledge while keeping things friendly. Plus, who doesn’t love complimentary transportation? It sounds like we’re not just fixing cars, but also giving our customers a ride where they need to go. We look forward to keeping your vehicle in top shape!


BM
Bennie M.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Spoke with Diane. She said they have been trustworthy and honest, they have excellent service. She said she took the vehicle to the business and the driver brought her home. When it was ready, Ken brought her back, Ken was wonderful.
Recommended
Manager from Sparks Car Care responded on 01/14/2025 08:54 AM

We're so glad to hear about your positive experience with our team! It's great to know that Diane and Ken made your visit a breeze. A smooth ride and trustworthy service are what we're all about—plus, we think Ken deserves a medal for his driving skills. We appreciate you taking the time to share your thoughts with us. Drive safe out there!


CJ
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CAROLINE J.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Very friendly staff
Was very happy with your professional service
Manager from Sparks Car Care responded on 01/13/2025 09:34 AM

We're glad to hear that our professional service hit the mark for you. We strive to treat every vehicle as if it’s our own, because nothing says "I care" quite like giving your car a little TLC. If you ever need any more help, we’re here and ready to keep those wheels turning smoothly.


CD
Christian D.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Christian said it was easy, they're not overpriced, and service was good.
Recommended
Manager from Sparks Car Care responded on 01/10/2025 12:31 PM

We're glad to hear that you found our service easy and priced just right. We aim to keep your car’s maintenance affordable while ensuring everything runs smoothly—like a well-oiled machine! If there’s anything else we can do to keep you rolling, just give us a shout.


JB
John B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
John said they have really good service. They're personable, accommodating and trustworthy.
Recommended
Manager from Sparks Car Care responded on 12/18/2024 09:35 AM

We're delighted to hear that our service hit the mark for you! Being personable, accommodating, and trustworthy is our jam—kind of like the perfect tune for a road trip. Your support means a lot to us, and we look forward to keeping your car happy and running smoothly.

Service Coupons and Posts
We’re revved up to hear you had a fantastic experience! 🚗✨ Thanks for the AAA+ recommendation! Our team is dedicated to keeping your ride in top shape. Keep cruising and let us know when you need us again! #SparksCarCare #AutoMaintenanceMagic
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Thanks for the kind words! We're thrilled to be your go-to auto care shop for your 2007 Buick's needs! 🚗 Keith loves helping out & making car care a breeze. We promise to keep your ride running smoothly—no “buick” about it! 😉 #SparksCarCare #VehicleLove
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Thanks for the kind words! We're thrilled our manager nailed that diagnosis faster than a speeding car! 🚗💨 Timely repairs are our specialty at Sparks Car Care. We appreciate your trust—keep cruising with confidence! #SparksCarCare #AutoExcellence
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're revved up to hear you enjoyed our friendly service and free rides! ? Your trust keeps our engines running smoothly. Thanks for the awesome feedback and for choosing Sparks Car Care! ?✨ #CustomerLove #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're thrilled to hear you were happy with our professional service! ?✨ Just call us the "car doctors" of the automotive world! Your ride is our priority, and we're here to keep it healthy and happy. Thanks for the love! ❤️ #SparksCarCare #HappyVehicles
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're all about friendly faces and great vibes here at Sparks Car Care! ? Your kind words fuel our engines! Thank you for the 5-star support. Remember, a happy car equals a happy driver! ?? #CustomerLove #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We love hearing that our work leaves you satisfied! ?✨ At Sparks Car Care, your car's happiness is our top priority. Thanks for trusting us with your auto needs! Keep cruising smoothly! #CustomerLove #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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?✨ A huge shoutout to our fabulous customer! We're thrilled you experienced our great service and timely repairs. ? Good communication? That's just us keeping you in the loop! Thanks for trusting Sparks Car Care! #AutoExperts #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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A big shoutout to our awesome team, Keith and Sierra! ? Thanks for making every visit a treat! ?✨ We’re thrilled to keep your ride in top shape. Come back anytime—your car and our team miss you! #SparksCarCare #AutoAppreciation
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We’re thrilled to be your go-to pit stop! ?? Thanks for trusting Sparks Car Care with your automotive needs. We promise to keep your ride as smooth as butter! ? #SparksCarCare #TrustedService
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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?✨ We're glad to hear we could save you some cash with that warranty! A little help goes a long way, right? Just another reason why Sparks Car Care is the spark in your auto maintenance journey! ?? #SparksCarCare #CustomerCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We’re blushing! ? Thank you for the kind words! At Sparks Car Care, we strive to be your top-notch pit stop. ?? Ready to keep your ride running smoothly, one engine at a time! #BestInTheBusiness #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're blushing! ? Huge thanks for the shout-out to Keith and Sierra! They believe in honesty as much as we believe in keeping your car running smoothly. ?✨ Here's to many more miles together! #SparksCarCare #TeamworkMakesTheDreamWork
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Wow, "excellent" is music to our ears! ? Thank you for trusting Sparks Car Care with your auto maintenance. We promise to keep the good vibes (and your car!) running smoothly. ?? #SparksCarCare #AutoExcellence
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Thanks for the awesome review! ?? Knowledge is power, and we're thrilled our team could show you the ropes! Timely service and fair pricing are our jam. We look forward to keeping you on the road! ?️ #SparksCarCare #CarConfessions
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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?? Saving money and keeping your ride smooth! We're glad our brake inspection helped you extend the life of your discs and pads. Remember, a little maintenance goes a long way! Thanks for trusting Sparks Car Care! ?️✨ #CarCare #MoneySaved
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're all about standing behind our work—unless it's a race! ? Thank you for your trust in Sparks Car Care. Your support fuels our drive to keep your rides in top shape! ?✨ #CustomerSatisfaction #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Thanks for your patience! It's like your car is on a little vacation while we prepare for its big return. ?️? We can't wait to get back to work next week! Your support means the world to us! ? #AutoCare #SparksJoy
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We love it when we can break it down smoother than a well-oiled engine! ?️ Thanks for appreciating our clear communication. We're here to keep you informed and your car running smooth! ?✨ #SparksCarCare #TransparencyIsKey
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're thrilled to hear you think Sparks Car Care is excellent! ?✨ Our team loves keeping your ride in top shape. Remember, your car loves us just as much as we love it! ? Thanks for the fantastic review! #CarCare #SparksShine
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We love being your car's pit crew! ?? Quick responses and speedy services are what we’re all about! Thanks for choosing Sparks Car Care—it’s always a pleasure to help you out on the road! ?✨ #SparksCarCare #CustomerAppreciation
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Paul! ? We're thrilled to hear about your first visit experience at Sparks Car Care. Our team is all revved up✨ to see you return! #CustomerSatisfaction #AutoCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Hey there, William! ? We're thrilled to hear that you're happy with our work, and we appreciate your valuable feedback. We'll be sure to keep an eye out for AAA discounts next time! Thanks for choosing us! #CustomerAppreciation #SparksCarCare
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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Thanks for the 5-star review, Carol! We're thrilled you had a great experience with Keith. At Sparks Car Care, we value honesty and always aim to provide top-notch service! ?? #CustomerSatisfaction #HonestService
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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We're honored to hear we could take care of your car so swiftly! ?? Thanks for trusting Sparks Car Care with your vehicle. #FastService #HappyCustomers
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