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Shenandoah Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(360 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Since 1998, Shenandoah Automotive Service Center has provided motorists in the Harrisonburg, VA 22801 area with comprehensive auto repair services that include 4x4 Services, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, Exhaust Repair, Fleet Drive Since 1998, Shenandoah Automotive Service Center has provided motorists in the Harrisonburg, VA 22801 area with comprehensive auto repair services that include 4x4 Services, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, Exhaust Repair, Fleet Drive Train, Fleet Electronics, Fleet Engine Work, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Quick Lube Services, Tires, Transmission Services, Undercar Services and VA State Inspections. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and will strive to give you the best maintenance and repair services possible.

For a reliable vehicle, trust Shenandoah Automotive Service Center with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 540-434-8191 or send us a message. We also invite you to learn more about our dedication to you, our valued customer. ...more

Categories
Auto Maintenance, Oil Change, Tire Sales and Repair
Contact
(540) 434-8191
Visit Website
Closing in 46 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1930 Erickson Ave Harrisonburg, VA 22801
Get Directions
Shenandoah Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(360 Reviews)
Write a Review
Recent Reviews
SG
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Sharon G.
Harrisonburg, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
10
Head Off At the Pass
I’ve been a patron for too many years to count. I recently had my car inspected which passed, but they pointed out a minor inexpensive problem that if left not repaired it could escalate into a major and costly problem. I like it that they “head things off at the pass” to keep me from having major problems down the road. In addition, they saw that I had a nail in my tire that they fixed at no cost. Something else for which I wasn’t aware. I have always had peace of mind when having my car serviced here. They keep their highly trained mechanics up-to-date on the latest state-of-the-art and certifications. I sleep better knowing that my car is in the best of hands as I travel across state lines on a regular basis.
BP
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Belinda P.
Harrisonburg, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
10
the best
Curtis was great to work with. Our mechanic is always the best!
TM
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Tom M.
Harrisonburg, VA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2024
verified customerVerified Customer
10
Great service
diagnosed vehicle wheel bearing noise and recommended items that needed to be addressed. Great work and fair price.
MH
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Marilyn H.
Harrisonburg, VA
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
10
Excellent business!
Great staff, mechanics & owner. Very friendly and efficient.
LG
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Lincoln G.
Harrisonburg, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
10
fixed noisy old car
excellent service, as usual
Verified Customer
Harrisonburg, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
Good communication from start to finish regarding the issues of car
Appreciated that the car was done sooner than expected. Additional questions answered when picking up car.
Verified Customer
Grottoes, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2024
verified customerVerified Customer
10
Great experience
All the staff was very friendly, professional and helpful. I would highly recommend this business.
RR
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Ron R.
Harrisonburg, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2024
verified customerVerified Customer
10
Great and Efficient Job
The staff was knowledgeable and courteous. The service was efficient, cost effective and easily scheduled. I highly recommend them.
Verified Customer
Port Republic, VA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Great service
Great service
MC
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Maryland C.
Harrisonburg, VA
Acura 3.0CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2024
verified customerVerified Customer
10
Friendly, efficient service
The work was done in good time and you kept me informed of your progress. Thanks for holding the vehicle for me over the weekend.
MW
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Michael & Kay W.
Harrisonburg, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Always Provide Good Service
Been using Shenandoah for 21 years. Their service is always excellent.
KS
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Kathy S.
Harrisonburg, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2024
verified customerVerified Customer
10
Professional
Courteous, friendly, efficient. Offered detailed info on needs. Pleasant experience
Verified Customer
Harrisonburg, VA
Toyota Prius
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2024
verified customerVerified Customer
7
One issue with service
Everything was done well and Reception was pleasant and helpful but the hood of my car was left open and I found out about it halfway home. That could have caused a nasty accident.
Verified Customer
Harrisonburg, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2024
verified customerVerified Customer
10
Very professional and timely
Great experience
Steven F. from Shenandoah Automotive responded on 03/14/2024 05:49 AM

Thank you for taking the time to leave us a review. We appreciate the kind feedback on our employees!
Have a great day - Tiffany from Shenandoah Automotive

MW
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Michael & Kay W.
Harrisonburg, VA
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2024
verified customerVerified Customer
10
Problem fixed
Been using Shenandoah for more than 20 years. They have and continue to offer great service. Between my two vehicles, I have 311,000 miles on the cars. They help keep the engines both vehicles in good shape.
Steven F. from Shenandoah Automotive responded on 03/14/2024 05:47 AM

Thank you for taking the time to leave a review Michael. We greatly appreciate your loyalty to the business and the employees on our team! We really enjoy the small talk in the office each time we get to service your vehicles.
Have a great day - Tiffany from Shenandoah Automotive  

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