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Interstate Muffler Company

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(740 Reviews)
90
Write a Review
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Score Details

5 stars
88%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We provide excellent auto repair services at affordable prices. We provide excellent auto repair services at affordable prices.

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(540) 885-5484
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
603 Richmond Ave Staunton, VA 24401
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Interstate Muffler Company's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(740 Reviews)
Write a Review
Recent Reviews
AB
Angel B.
Staunton, VA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Angel said they were fast, they did what they asked and had their vehicle back the same day.
Recommended
TB
Tammy B.
Staunton, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Tammy said they were the only ones to listen to her and take the time to figure it. She had been told for a year that is was a noise that her type of vehicle makes. They test drove it and figured it out.
Recommended
RB
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Ricky B.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
10
State Inspection
Everyone at Interstate Muffler is nice. They do a great job every time,
No matter it's inspection or exhaust or tires!!!! Thanks everyone, we appreciate y'all 😁
RB
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Ricky B.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
10
We love the staff at interstate muffler
Everyone at Interstate Muffler is nice. They do a great job every time!!
Verified Customer
Staunton, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Courteous service
Prompt and courteous service
SH
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Steven H.
Waynesboro, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
State inspection.
I was in for a state inspection. They found a problem with my suspension. They were able to find the parts needed and repair it in about an hours time. Less time than I have spent at other shops just to get an oil change. Good shop and good people to work with. Highly recommend.
GR
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Gary R.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Quick service
Vehicle was finished when promised. Very friendly and knowledgeable service people. Very knowledgeable mechanics. Staff kept you informed about what's going on with your vehicle.
GR
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Gary R.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Quick service
Vehicle was finished when promised. Very friendly and knowledgeable service people. Very knowledgeable mechanics. Staff kept you informed about what's going on with your vehicle.
DO
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Deborah O.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Best of the best for your car
The dash board on my car said I was overdue for maintenance. I made an appointment. However the schedule was not set up correctly in the car and they checked over tire air pressure etc and didn’t charge me a penny. I cannot recommend them highly enough!!
CY
Casey Y.
Waynesboro, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Casey said they pointed her in the right direction for her radio.
Recommended
JS
Jerome S.
Virginia
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Jerome said they did a good job.
Recommended
MS
Monica S.
Verona, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Monica said they were always so courteous and friendly, and took care of the problem quickly.
Recommended
BF
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Barbara F.
Staunton, VA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Customer Friendly
The mechanics and staff were friendly. The time I spent waiting for my car was minimal considering what needed to be done. Waiting area was comfortable.
TL
Teresa L.
Staunton, VA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Teresa said it was very easy to get an appointment. They took care of the situation, very courteous, did only necessary work and did a great job. She said it was a very easy process, took care of things very quickly and efficiently.
Recommended
PM
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PAUL M.
Staunton, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Had a check engine light on and state inspection
I trust interstate completely. Never do they invented things i didn't need. They are a dependable and dedicated repair shop. And the customer service is terrific!
Service Coupons and Posts
Thank you for the kind words! We strive to keep our integrity as high as your car’s performance. 🚗✨ Excellence is the name of our game! We're here to help keep your ride smooth. #InterstateMuffler #AutoCare
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We love hearing from our long-time customers! Thanks for trusting us with your vehicles for years. We're on a first-name basis with your engines! 🚗🔧 Your recommendation means the world to us! #CustomerAppreciation #InterstateMufflerCompany
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Thanks for the stellar review! ?✨ Quick service and a smile? That's our tune! We're thrilled to be your go-to for car inspections. Keep cruising with confidence! #HappyCustomers #QuickInspections
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We're thrilled to hear you enjoyed our service! ?✨ Our team loves helping you hit the road with confidence. Thanks for the kind words - it's always a pleasure to work with awesome customers like you! ? #InterstateMuffler #AutoRepairJoy
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?? We're thrilled to hear about your fantastic experience! Our team strives to make inspections as smooth as a well-tuned engine—no waiting, just great service! Thank you for the kind words! #InterstateMuffler #AutoCareExcellence
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We’re thrilled to hear we’re your go-to in the neighborhood! ?? Thanks for keeping us in mind for all your auto needs. Let's make sure your ride is always in tip-top shape! #NeighborhoodMuffler #AutoLove
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? Thanks for the amazing review, Doug! We're thrilled to hear that you were happy with our services. We'll be here whenever you need us - ready to keep your vehicles in top shape! ?? #HappyCustomer #AutoRepair
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Thanks for being a loyal customer, Ronnie! We're glad to have kept your vehicles in top shape for so many years. ? Your ongoing support means the world to us! #CustomerAppreciation #AutoService
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Thanks for the 5-star review and kind words, Karen! ? We're thrilled to hear we exceeded your expectations. We can't wait to work with you again. #ReliableService #HappyCustomer
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Thanks for the love, Michael! We're thrilled you know Rick, and we're happy to have aced your visit. Here's to many more smooth rides together! ? #HappyCustomers #InterstateMuffler
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? We're thrilled to hear about your awesome experience, Sandra! ? Our team is all about top-notch service and fair pricing. Thanks for choosing us! #HappyCustomers #AutoRepair
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?Thank you for the 5-star review!? We're thrilled to have fixed your car and provided great service at a fair price. Looking forward to helping you with future repairs! ?? #InterstateMufflerCo #GreatService #FairPrices
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Thanks for the kind words, Alex! ? We're so glad Rick was able to help you out and make your experience with us a positive one. #InterstateMufflerCompany #Staunton #CustomerService #HappyCustomers
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Thanks for the great review, Kim! ?We're so glad we could help you out. #InterstateMufflerCompany #Staunton
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