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SDR Total Auto Repair & Transmission Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,772 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(262) 654-0075

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3625 Roosevelt Rd Kenosha, WI 53142-7231
SDR Total Auto Repair & Transmission Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,772 Reviews)

SH
Scott & Joy H.
Pleasant Prairie, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Headlight not working
Quick and easy and at a great price. Friendly people who know car maintenance. Thank You SDR and staff.

GA
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Grant A.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
The ‘DR’ in SDR is your auto ‘physician’
To check out any vehicle for any mechanical 🔧 ‘discrepancies’, any true mechanic must know what to look for ‘below the surface’ ⚙️ as well as recognising the 👨🏽‍🔧 obvious.
At SDR, they take the time to thoroughly investigate 🕵🏼 what your vehicle 🤔 needs, how urgent the needs 😧 are, and what is the best and most comprehensive way, to satisfy those needs.
They will not ‘steer’ you wrong, and the ‘wheels’ 🛞 in their heads, are always to be in ‘alignment’ with your vehicle’s 🛣️ journey. They will not leave you 🔐 locked out, 🔑 keyed up, or 🙄 ‘up in the air’.

TP
Terry P.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent Service
Another great maintenance effort! SDR also alerts me of future issues beforr the become serious problems.

AS
Amy S.
Kenosha, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2025
verified customerVerified Customer
10
Fast, excellent service
I dropped my van off after hours Wednesday evening. Jason looked at my van Thursday morning and had a diagnosis before noon. He had everything fixed and back in my possession before end of business on Friday (after he said he thought it would more likely be done Monday). Jason showed and explained the problem to me at time of pick up. I am extremely grateful for his knowledge and speedy turnaround time.

JW
John W.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Wheel bairings
Not much to say. I would not take my vehicle's anywhere else. They are honest and fair. Great service.

LP
Linda P.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
9
Check Engine light
You guys are great, trying to do do your best! I'm just disappointed that after $2000.00 spent, the dang check engine light is still on! That was the whole reason behind taking in to get fixed!

GH
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Gregory H.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
The SDR Faamily are true Professionals
Steve, Jason and the rest of the SDR Team took care of me same day and Steve the owner drove me home while my Jeep Liberty was being repaired. The waiting space is spotless, great coffee with a Kureg, just really nice people. I started my life out as a mechanic and it's rare these days to find a place that only does it the right way. Cheers to SDR and thanks!

TP
Tom P.
Twin Lakes, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Transmission problem
On time
Friendly
Fair price

RS
Ragan & Sarah S.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great service, Great work, Great people!
Only shop I will go to. Honest people, who do great work, and provide excellent service. Timely and courteous. Would highly recommend to anyone looking to quality work done at a fair price!

FD
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Frank D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
400 Turbo rebuild
Bought my transmission in for rebuilding. Meet with Steve and talked about my needs. The transmission was dropped off. A day later they called me with a quote, I agreed and two days later it was ready for pickup. The transmission was ready and it looked great. Was very happy with the job. Would recommend anyone who needs work to see this shop.

CH
Cheryl H.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Oil change
I brought my car in for an oil change & asked for a check up. Everyone was very friendly & gave me a reasonable estimate.

Verified Customer
Pleasant Prairie, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
As always, great visit!!!
Good, fair price for 4 tires, plus mounting and alignment. Nice place to wait, water, tea and coffee provided. Friendliest auto repair in Kenosha!

PM
Phyllis M.
Kenosha, WI
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
A+ customer service
I had my transmission, brake, and coolant changed. Quick and thorough work. I would definitely go back. You might pay a few extra bucks, but well worth it.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2025
10
Fast, fair and friendly service.
I had my transmission, brake, and coolant changed. Quick and thorough work. I would definitely go back. You might pay a few extra bucks, but well worth it.
Steve R. from SDR Total Auto Repair & Transmission Center responded on 02/18/2025 01:20 PM

Thank you for your review! 


KB
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Ken B.
Pleasant Prairie, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Bring your repair here!
Good service, knowledgeable, friendly, quick, reasonable prices. Very high quality repair shop.

MJ
Mary Lou J.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Oil change day
Went for my oil change and had a great experience as always. The people are friendly and very knowledgeable! They pretty much check out everything which I like.
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