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Scotts Complete Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,128 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Family owned and operated for over 20 years, servicing all makes and models. Family owned and operated for over 20 years, servicing all makes and models.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(806) 785-9882

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2506 34th St Lubbock, TX 79410-3518
Scotts Complete Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,128 Reviews)

RB
Raquel B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Amazing service
I was able to get my car back within a day and a half. They were patient and explaining all the stuff I didn't understand. Will definitely go to them again.

DA
David A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
They are always honest and helpful
This place will never take advantage of you. They have great values. They fix things on my car that were not a part of my bill. Things that I’ve been messed up for a few years. Some one person just decided to help me. And they didn’t even take credit for it. I found out on my own.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Ford Expedition
Personnel honest, up front and attentive. The work was timely and precise. They were considerate of my finances and gave me a price break.

TT
Thomas T.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Thomas said he's always enjoyed working with Scott, he's always been great.
Recommended

EB
Eugene B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Starter replacement
Needed a starter replaced and they did a very good and quick job

TA
Thomas A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Fuel pump replacement
We've been using Scotts complete car care for our auto repair needs since early 2024. This repair was to replace a fuel pump. I had the auto towed in after they opened and had it back on the road within a few hours. This shop has a great staff and upfront in everything they do. If you have vehicle problems contact this company first.

SD
Stefon D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Repair
Fast and reliable.

LP
Lindsey P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Trust and Love Scott's
I've taken my cars to Scott's for over 10 years and am consistently happy with their work and prices. I really value having an honest place I can rely on. This visit was no exception: They told me exactly what was wrong (which was the issue I expected), charged a very fair price for the work, and got the car back to me speedily. They were polite and professional the whole time. Thanks, Scott's!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Fantastic service.
Possibly the best experiencehad with any shop in my life. Fantastic service.

EB
Elton B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Good honest place
Very reliable and honest. Work performed quickly and accurately. Employees courteous and friendly

BP
Beau P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Trustworrhy, Quality work
Scott's came recommended to us and we needed brake work done. They got back to us in a timely manner, price was reasonable. Ended up needing another problem addressed that had been masked by brake issue. Staff gave reasonable explanation of what unexpected issue was, it's relationship to other potential problems and didn't force it. Decided to get that taken care of as well. Car is driving much better now. Grateful for staff going the extra mile and getting the work done the same day.

SS
Steve S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick check
I had a small issue with an oil leak, turned out to be nothing major but they were able to get me in and out the same day. Quick and friendly service.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent service
Traveling through the area and had engine problems. These guys got me in and out quick with a very fair price. Extremely impressed.

WS
William S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
William said they always do a great job and they never charge for things he doesn't need. They are fast, they give an estimate prior to doing the work, and they are honest and reliable.
Recommended

MH
gravatar
MOIRA H.
Lubbock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
10
pre buy inspection for a used car to buy!
Thank you so much! These guys have serviced my 2000 Toyota Camry for many years and done a great job. Recently, I am using Scott's to do Pre-Buy Inspection on a used car that I want to buy...They got the car in and out in just a few hours with a good, honest complete report. Also a very nice fella to pick me up and bring me to and from Scott's as I did not have a ride which is really important. Scott's thinks of it all.Thx guys, appreciate your service and will return, thx, Bill and Jerry! mh
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