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Ron's Toy Shop Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,985 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(603) 669-9682

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
235 Elm Street Manchester, NH 03101-2707
Ron's Toy Shop Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,985 Reviews)

Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Professional
The staff is always professional and courteous.
Brad F. from Ron's Toy Shop Inc responded on 04/29/2025 09:47 AM

We appreciate your feedback! Our team takes great pride in delivering professional and courteous service, and it’s fantastic to hear that it shows. We aim to make every visit enjoyable, and it's always nice when customers notice our efforts.


MB
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Maryellen B.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always great service
I have been a customer for many years and the service is always great. One thing I would suggest if possible would be if you are recommending other items to be addressed, that you contact the customer to see if they would like that to be addressed while they have your vehicle so that wouldn’t require another visit.
Brad F. from Ron's Toy Shop Inc responded on 04/29/2025 09:48 AM

We appreciate your loyalty and insightful suggestion! 


Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great first visit
Went for a 2nd opinion. Turns out repair suggested by another repair shop was not necessary. Saved $900.
Brad F. from Ron's Toy Shop Inc responded on 04/21/2025 12:00 PM

It’s always a pleasure to hear that our team was able to help you dodge an unnecessary expense! Saving $900 is definitely no small feat. We believe in the importance of honest advice, and we are glad you made the choice to come to us. 


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great Service? Derek does a great job. No complaints from me.
Ron's Toy Shop is a great place to bring your vehicle for repair or maintenance. Everyone is helpful and friendly. I personally recommend Derek. He does a great job working on your vehicle. He is honest and is very professional.
Brad F. from Ron's Toy Shop Inc responded on 04/21/2025 12:01 PM

We appreciate your feedback! It's wonderful to hear that you had such a positive experience at Ron's Toy Shop. Our team takes pride in being helpful and friendly, and it sounds like Derek has certainly made a great impression. We know how important it is to find someone you can trust with your vehicle, and we're glad you found that with us. Here's to smooth rides ahead!


KC
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Kathy C.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Ron's is the best.
Brought my car in for it's inspection. Mechanics did a great job to get it done. Informed me of some issues that require my attention.
Brad F. from Ron's Toy Shop Inc responded on 04/21/2025 12:01 PM

We appreciate you taking the time to share your experience! It's wonderful to hear that our mechanics were on top of things during your vehicle's inspection. Keeping your car in tip-top shape can feel like a full-time job, but we're glad to help you stay on track. If you need any assistance with those issues they mentioned, just give us a shout. Safe travels on the road ahead!


LB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent Service
Have been very happy with Derek providing service for my corvette. Also, customer service and communication with them is fantastic.
Brad F. from Ron's Toy Shop Inc responded on 04/17/2025 05:28 AM

We're delighted to hear that you've been happy with our service! It's great to know that Derek has made a positive impact while tending to your Corvette. We take pride in our customer service and communication, so it's wonderful to see that our efforts are being appreciated. If there's anything else we can do to keep your wheels turning smoothly, feel free to let us know!


RF
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Richard F.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Awesome service!
Thanks for a great job & done on time
Brad F. from Ron's Toy Shop Inc responded on 04/07/2025 01:11 PM

Thanks as always, Richard! We appreciate your positive feedback! Timeliness is our middle name—well, not really, but you get the idea. It's great to know that you found our service to be top-notch. If you need anything else, just let us know!


JW
Jessica W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
MomMobile-Wells Family
My family always goes to Ron's for a good reason. Not only do they always treat you with respect no matter who you are (which is hard to find in some shops), they even are great with kids. My 3-year-old son loves visiting the "guys at the car place" because he knows he gets to look at cool cars and he usually leaves with a small treat of some kind (usually a car).

They are fair priced and will go above and beyond to tell you what you will need in the future and how much it will cost for both parts and services right on your paperwork. Seems silly to write, but I have had places where that is not done and I have to request it specifically for my records.

Thank you for always doing a great job for my family and all who I send to you!
Brad F. from Ron's Toy Shop Inc responded on 04/03/2025 07:43 AM

It’s always wonderful to hear when families have a fantastic experience with us at Ron's Toy Shop Inc! We’re blushing over here at the thought of your son enjoying his visits and finding joy in those cool cars. It sounds like he has quite the knack for spotting treasures! We appreciate your kind words about our team. We aim to treat every customer with respect and provide clear communication, even if it means adding a little extra detail to the paperwork. After all, no one wants to end up in a mystery novel when it comes to auto maintenance! Thank you for trusting us with your family's needs and for sending others our way! We promise we’ll keep doing our best to keep those smiles coming.


PM
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Peter M.
Auburn, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
I was very satisfied with the service on my Toyota.
I had a very good visit today at Ron's Toy Shop. The customer service and repairs were done very well. They never fail to disappoint as all I have experienced was very professional. I highly recommend Ron's Toy Shop for all your car's needs.
Brad F. from Ron's Toy Shop Inc responded on 04/02/2025 10:35 AM

We appreciate your glowing feedback about your recent visit! It’s fantastic to hear that our team not only met but exceeded your expectations with customer service and repairs. We're on a mission to keep your car running smoothly, one toy at a time, and your recommendation means the world to us. If your vehicle needs more TLC, you know where to find us!


MP
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Mike P.
Litchfield, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Ron's Toy Shop
We have been using Ron's for the last 35 years. They have taken outstanding care of the 5 Toyotas that we have had over the years. They are not just our mechanics they are friends. They have taken excellent care of our cars and us. I highly recommend them to everyone I know. Thanks to all of them.
Brad F. from Ron's Toy Shop Inc responded on 04/02/2025 10:36 AM

It's fantastic to hear that you've been part of the Ron's family for 35 years! That’s a commitment worth celebrating. We take pride in treating our customers like friends (and maybe a little like family). Your recommendation means the world to us—after all, who wouldn’t want their car cared for by friends? Here's to many more years of keeping your Toyotas happy and healthy!


PD
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Peter D.
Manchester, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2025
verified customerVerified Customer
10
Always a great place to visit
Ron’s takes good care of me and my vehicles
Brad F. from Ron's Toy Shop Inc responded on 04/02/2025 10:36 AM

We're glad to hear that we've been able to take good care of you and your vehicles. Keeping your toys in tip-top shape is our mission! If there's anything we can do to turn that four-star experience into a five-star delight, please let us know. We're here to help!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Expert diagnosis of problem
In less than an hour my problem was fixed and I was on my way.
Brad F. from Ron's Toy Shop Inc responded on 04/02/2025 10:36 AM

We're glad to hear that your issue was resolved so quickly! It's always our aim to get our customers back on the road to fun without any detours. If you ever encounter another bump in the road, you know where to find us!


BT
Bill T.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Great work & clean environment
Great knowledge of Lexus
Brad F. from Ron's Toy Shop Inc responded on 03/17/2025 06:44 AM

We appreciate your feedback and are glad to hear that our team’s expertise shone through. It’s always a pleasure to assist fellow Lexus enthusiasts. If you ever have more questions or need help in the future, don’t hesitate to reach out. Happy driving!


HA
Henry A.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Gold Standard
I've wanted to have the opportunity to service my vehicle for some time, but nobody's really looking forward to checking a vehicle into a mechanic.

After the Toyota dealership failed my safety inspection for play in an upper ball joint, they also declined to repair the suspension because of aftermarket parts. I couldn't get an appointment with the shop that installed the suspension because they were booked through the month. Ron's Toy Shop was the next-best option.

They got my car in and out without issues and performed the work at a competitive rate, even better than Toyota. They earned my trust.
Brad F. from Ron's Toy Shop Inc responded on 03/17/2025 06:43 AM

It's fantastic to hear that we could roll up our sleeves and help get your vehicle back in tip-top shape! We're glad our team could step in when the dealership turned you away and take care of your suspension without a hitch. Earning your trust is the highest compliment we could ask for, and we promise to keep those competitive rates coming. 


WB
William B.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Always great but sometimes expensive
The service and staff at Ron’s are exceptional! The service is prompt, pleasant, and courteous. I have used Ron’s for years and would never consider going anywhere else.
Brad F. from Ron's Toy Shop Inc responded on 03/17/2025 06:42 AM

Thank you for taking the time to share your experience at Ron's Toy Shop Inc. We are delighted to hear that our team has consistently provided you with prompt and courteous service. It sounds like we've become your go-to destination, and that makes us proud. We look forward to continuing to meet your needs with the same exceptional service you've come to expect. Your loyalty means a lot to us!

Service Coupons and Posts
We’re thrilled to hear you enjoyed our honest service! 🚗✨ At Ron's Toy Shop Inc, we believe in keeping it real—just like your favorite car! Thanks for your support! 🙌 #CustomerAppreciation #HonestService
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🌟 Thank you for the fantastic feedback! We're thrilled to hear you enjoyed our professional service - we aim to keep things running smoothly! 🚗💨 Your support drives us forward! #AutomotiveExcellence #CustomerSatisfaction
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We're delighted to hear our team hit the mark once again! 🚗✨ Your satisfaction revs our engines! Thanks for being a valued part of the Ron's Toy Shop family! #CustomerLove #DrivenByCare
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Thank you for the kind words! We're thrilled to hear our work and communication hit the mark. 🚗💬 We strive for excellence—and maybe a tire or two! Come back anytime for more turbo-charged service! #RonsToyShop #CustomerAppreciation
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Thank you for the thumbs up! 🙌 We strive to bring "great" to every ride! 🚗✨ Your kind words fuel our drive to keep delivering quality. Keep rolling with us! #QualityService #HappyRides
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