business image

Roger's Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(661 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s. When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s.

Categories
Oil Change, Car Maintenance, Auto Maintenance
Contact
(847) 872-2707

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3525 IL-173 Zion, IL 60099-9441
Roger's Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(661 Reviews)

KB
Katie B.
Zion, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Friendly and honest!
We had my mom’s car brought in around May, for a part that went out. They fixed it right away. Fast forward, my mom was on vacation and her car engine light came on again. She got worried, brought it to an Auto Zone to scan and it was the exact same part. Today we brought the car in and Roger’s replaced it immediately, no charge. If it happens again, they gave us a plan on what they’re going to do with the supplier if it does so happen again. This place has been so great to all our cars over the past two years!

SB
Steven B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Fast response
I was very happy with the fast response considering I waited almost 4 hours for a different tow truck and Roger’s was there in less than 15 minutes. My car was also fixed at a reasonable price and got it back sooner than expected!! Thanks again!! Definitely will continue to give them my business

RJ
Robert J.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
verified customerVerified Customer
Category: Service
Robert said they did a great job, they had him in and out, they know what they are doing, they were hospitable.
Recommended

DL
Dave L.
Wadsworth, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
notification repair
notification was on the dash and they diagnosed the code and repaired the car Dave L
Roger W., President from Roger's Service responded on 09/11/2025 09:51 PM

Thank you Dave


Verified Customer
Winthrop Harbor, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Great job
My fuse needed to be replace.

AE
Andrew E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
New tires installed
They installed new tires and front end alignment no issues with any of their work I will definitely be using them again if anything else other issues come up
Roger W., President from Roger's Service responded on 09/12/2025 05:55 AM

Thank you Andrew
we appreciate your business 


GW
Gregg W.
Winthrop Harbor, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
Category: Service
Gregg said they do a great job, they don't try to sell him things he doesn't need, they are very thorough, he always has a good experience.
Recommended
Roger W., President from Roger's Service responded on 09/13/2025 08:46 AM

Thank you for your business Gregg


DG
Dave G.
Zion, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
Category: Service
Dave said they were honest, looked at the problem, decided there was no problem and didn't charge him.
Recommended
Roger W., President from Roger's Service responded on 09/13/2025 08:45 AM

Thanks for stopping by Dave


TO
gravatar
Timothy O.
Waukegan, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2025
verified customerVerified Customer
10
As always, service was great
Everyone was very professional and friendly. Repair issues were explained thoroughly and in easy to understand terms- not just mechanis speak.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2025
verified customerVerified Customer
8
Always great service
The couple times we have taken our car in, Rogers has always provided fast and reliable service!
Roger W., President from Roger's Service responded on 09/05/2025 06:37 AM

Thank you for your business


JT
Jim T.
Zion, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
10
One stop shop
They do good quality work. Used quality parts where possible, not after market. Nothing but confidence in their work. Been having my auto/truck maintenance with them for years now.
Roger W., President from Roger's Service responded on 09/03/2025 02:59 PM

Thank you for your business Jim


LT
Lori T.
Taylorville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
Amazing service
I live 5hours away and was only here for the day for an appointment. I noticed that a huge part of my explorer was dangling. I called Roger’s and they had it fixed and me back on the road in about an hour. Amazing guys and sooooo helpful. If I ever need work on my vehicle again, I’m scheduling it with Rogers on a return visit! Thank you so much Roger and team! Did I mention extremely affordable also???
Roger W., President from Roger's Service responded on 09/02/2025 02:52 PM

Thank you Lori, we still have relatives in your neck of the woods. It was our pleasure.


Verified Customer
Waukegan, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
Service for check engine light.
Professional as usual.

CN
Charlie N.
Waukegan, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2025
verified customerVerified Customer
10
Quick and knowledgeable
Great review, knowledgable staff, courtious
Roger W., President from Roger's Service responded on 08/28/2025 02:52 AM

Thank you Charlie for your business and it's our pleasure servicing your vehicles.


JT
Jim T.
Zion, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2025
verified customerVerified Customer
10
Roger’s service
Roger’s is my exclusive vehicle service stop for my family. Their service is professional and no nonsense. They cover the whole range of vehicle maintenance. Trust them because they stand behind their work. They aren’t a “parts cannon” place.
Roger W., President from Roger's Service responded on 08/26/2025 04:40 PM

Thank you Jim, it's our pleasure to serve.

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