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Richard's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
4.7
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

We are a Family owned in Operated Automotive Repair Facility. Our goal is to serve the community and keep you and your families safe on these busy Cherokee County Roads. We are a Family owned in Operated Automotive Repair Facility. Our goal is to serve the community and keep you and your families safe on these busy Cherokee County Roads.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(770) 475-1379
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2965 Lower Union Hill Rd Canton, GA 30115
Get Directions
Richard's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
Write a Review
Recent Reviews
AW
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Allen W.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Westberry
Always putting the customer needed first. Help to get you back on road very quickly. Jim is the best in the business. We totally appreciate him and thank for all you do.
FS
Fred S.
Woodstock, GA
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
2001 Chevy Blazer was repaired & drives like new.
Vehicle was wrecked a few years ago & wasn’t repaired properly. I finally feel like the vehicle is safe to drive now after overhauling the front end of the vehicle.
MS
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Michele S.
Canton, GA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Awesome honest mechanic and local
Jim was exceptional. Gave me an upfront honest price quick and easy to deal with I like that they’re local honest and family friendly.
KM
Kelli M.
Alpharetta, GA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Trusted
This is my 2nd visit to Richard’s! Both times he’s been honest and reliable. 1st was just an oil change but the 2nd my AC went out. He did a test and said the leak was so tiny they couldn’t even locate it but my Freon was low. He put a dye in it and said it could last up to 2 years. He refilled the Freon and told me to keep him posted. It’s been a while and still going good! He could’ve told me I needed a whole new unit but he didn’t! I feel like I’m in good hands! It’s rare with mechanics. I definitely recommend them
SS
Sharon S.
Canton, GA
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Check engine light on
Richard’s Auto is the only one I trust my 2013 VW Beetle with. Anywhere from just an oil change to major repair. Not only are they friendly, personable but highly professional and go above and beyond to make sure my car is taken care of. I love having someone I can truly trust to take care of my car. I highly recommend Richard’s Auto for all you car service needs. Thank you!
CS
Carol S.
Kennesaw, GA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
AC blower replaced
This is a very professional knowledgeable and customer service friendly place to have your car repaired
I highly recommend them
I will be using them again
They keep you informed and let you know up front an estimate of the cost
Best place in my opinion to get my car fixed
JL
Jackson L.
Canton, GA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Starter needed replacement
My experience was excellent. The owner,Jim, is professional and very knowledgeable pertaining to mechanics. I recommend Richard's Automotive to anyone in need of car repair.
JD
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JASON D.
Woodstock, GA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great work.
Another great service provided by Richard’s. Always a good experience.
TL
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Tina L.
Canton, GA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Parts orded
Thank you
BH
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Bill H.
Woodstock, GA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Radiator Replacement Fantastic
Jim and his staff treated me with excellent courtesy and did an excellent job in replacing the radiator on my 2014 Jeep Grand Cherokee. Turned it around in a little over 24 hours. Very competitive on price and 1/2 the cost of my Jeep dealer..
BG
Bert G.
Canton, GA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Excellent job on the repairs to my truck
Richard save me over $10,000 in repairs on my truck thoroughly researched the problem and replace my fuel pump. Another service center in the area wanted to charge me $15,000 to replace my entire fuel system.
GL
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Gary L.
Woodstock, GA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Chevy truck repair
My 99 Chevy truck quit on and I had it towed to Richard's. They repaired it the next day for a reasonable cost. They were very courteous and helpful.
SW
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Susan W.
Canton, GA
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Saved me $$$
I brought my car in after being told by another shop that I needed a $2500 repair. Not only did Jim determine that I did NOT need the expensive repair, thereby saving me nearly $2000, he guarantees their work for 12 months. Family owned, honest as the day is long, and truly caring about their customers and cars.
RA
Russ A.
Canton, GA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
One car and one truck in at same time
Jim was very helpful. My son’s car broke down on a Saturday. Their shop was closed but he called me right back and we were able to get a tow with his help.
Would recommend them!
Verified Customer
Canton, GA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
8
Jim was great and it was a quick in and out
I will highly recommend Richard's automotive folks!
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