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Rich Auto Services

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(8 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(281) 809-5939

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
6534 Brittmoore Rd, Houston, TX 77041
Rich Auto Services' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(8 Reviews)

MW
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M W.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
10
Engine Light
I've been coming to Rich for several years and have always been satisfied with their service and professionalism. Most recently I came in for an engine light issue. They analyzed the issue and set about making the repair. In doing so they noticed my brake pads were worn completely down and needed immediate attention. This is just their level of service. I had the brakes repaired as well. Thanks Rich Automotive.
Darrell R. from Rich Auto Services responded on 08/03/2025 09:44 AM

We truly appreciate your loyalty over the years! It sounds like our team has once again proven that we don’t just look under the hood, but we tend to keep an eye out for anything else that might need a little TLC. We're glad to hear you were satisfied with the engine light repairs and that the brake pads were caught before they decided to throw a party all on their own. Your trust in us means a lot. Keep cruising safely!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Very friendly and extremely helpful
I had a last-minute problem at the end of the day and they stepped up to the challenge and took care of it for me. Highly recommended.
Darrell R. from Rich Auto Services responded on 08/01/2025 02:09 PM

Glad we could come to the rescue! Being an auto shop with employees that truly care is what we aim for.  We try our best to treat all customers as family even if its last munute repair or minor repairs.

Your review is what helps us continue. 
Thank you!


DH
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Dominique H.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Thermostat replacement
I needed to replace the thermostat on my 2018 F-150. I called around and was shocked at the ridiculous prices. That was not the case with Rich Auto. They charge a fair price and do excellent work. I was able to bring it in for service and had it back the same day. They communicate well. I highly recommend them if you need quality work done for a fair price.
Darrell R. from Rich Auto Services responded on 07/28/2025 09:41 AM

We appreciate you taking the time to share your experience. It's great to hear that you found our prices fair and our service speedy—like a pit crew at a NASCAR race! We strive to keep communication flowing as smoothly as a well-oiled engine, and it's fantastic to know we hit the mark. If your F-150 ever needs more TLC, you know where to find us for some quality care at a price that won’t break the bank.


CG
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Craig G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Easy to work with master mechanics!
After meeting Darrell and his team, I was very impressed with their knowledge and shop cleanliness. They went through my car with a fine tooth comb and got everything fixed all without doing anything extra until it was needed. I’ll be a future customer for sure!
Darrell R. from Rich Auto Services responded on 07/18/2025 11:19 AM

It's fantastic to hear that our team made a solid impression! We aim to keep the shop cleaner than a whistle, and it's great to know that our thorough approach met your expectations. No unnecessary repairs here—just good old-fashioned honesty and attention to detail. Looking forward to your next visit; we’ll keep that fine tooth comb handy!


RN
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Raymond N.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Fast full tune up.
Had my valve gasket replaced, plugs and plug wires changed, coils replaced, oil changed, and throttle body cleaned all while I waited. Awesome gob!!!
Darrell R. from Rich Auto Services responded on 07/20/2025 09:41 AM

We're glad to hear you had such a productive visit! It sounds like your vehicle got a spa day, complete with all the essential treatments. A valve gasket replacement and a thorough cleaning of the throttle body—talk about a complete tune-up! We're pleased everything was taken care of swiftly while you waited. Here's to keeping things running smoothly, one oil change at a time!


EH
Erica H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Brakes and Axel Repair: SAME DAY SERVICE!
Rich's Auto saved the day when the dealership failed me. Same day service, clear and quick communication. Honest place, will be back!
Darrell R. from Rich Auto Services responded on 06/26/2025 09:43 AM

We're glad to hear that we could swoop in and save the day when the dealership couldn’t. It sounds like you had a bit of a car crisis, and we're pleased we could turn that around. Quick communication and honest service are what we aim for — it’s kind of our thing. Looking forward to having your car on our radar again for any future needs!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Quick state inspection
Called ahead before arrival. Asked some questions which they answered and helped me decide to choose them knowing I'd be in great hands. Only took 10 to 15 mins for my inspection to be finished upon arrival. Quick and easy payment and I was out the door. Great service and customer service.
Darrell R. from Rich Auto Services responded on 06/23/2025 06:03 PM


Thanks so much for taking the time to leave a review! We truly appreciate your support, and it means a lot to our team at Rich Auto Services. Looking forward to seeing you next time!

DM
Daniel M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Vehicle inspection
Went in for an inspection and they got it done right away 100% would recommended

Displaying all 8 Review
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