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Racetrack Auto & Marine

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,630 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
2.5
ReScore Average
92
Net Promoter Score ®

Business Details

About

Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best. Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best.

Categories
Auto Maintenance, Auto Body, Commercial Towing
Contact
(410) 641-3200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10834 Ocean Gateway Berlin, MD 21811-3537

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
ASE
Racetrack Auto & Marine 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,630 Reviews)

DP
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DOUG P.
Berlin, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
9
Very good
Quality work as always and car was completed at the time they stated.

Verified Customer
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Condition of Service.
Service to customers is very kind and in a professional manner.
They fixed the problem right away and cost was fair.

FW
FLORENGE W.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Got me a new tire in one day!
Very pleasant staff with several convenient waiting areas. My flat tire could not be fixed but they were able to order a new tire that arrived the next day. They called to tell me the tire was there and it was installed in less than 30 minutes. I would highly recommend them.

HB
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HARRY B.
Dagsboro, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Professional, courteous service. Reasonably priced.
We had our MD state inspection done and were very pleased!!

Verified Customer
Salisbury, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Everyone is very helpful and the service was immediate, which is rare and wonderful
Everyone was very helpful and the service was almost immediate

KM
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KATHY M.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Replace light
Made an appt, got scheduled in a timely fashion. Replaced burnt out rear brake light. Charged just for the bulb.!! Appreciate the way you do business.

DD
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DOTTE D.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Always professional there but also the personal touch you always appreciate!
Trying to stay ahead of any need before a road trip! I get the best service and peace of mind too!

TH
TOMMY H.
Selbyville, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Quick and reasonable
First time there friendly and their prices are very reasonable

JF
JULIE F.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
EXCELLENT AND PROMPT SERVICE
Always able to accommodate my working schedule. Service is great and cost is very affordable. If you need anything extra to be repaired, they show and explain the reason behind the repair and ask permission to fix the problem before anything has been initiated. I have been a very happy customer for over 4 yrs and counting.

GG
GREGORY G.
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great Service!!
Always get great service. From the front desk to the service people, always kind and considerate. Would surely recommend.

HG
HAROLD G.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Oil change tire rotation
Race track auto friendly, good service highly recommended
MICHELLE W. from Racetrack Auto & Marine responded on 05/16/2025 06:54 AM

THank you so much for the feedback, Harold! We are pleased to hear you had a good expreience with Racetrack Auto!


GM
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GAIL M.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Wonderful experience. Great Service
I highly recommend Racetrack Auto for all your vehicle needs. They are very courteous, helpful, responsive, and cost conscious!
MICHELLE W. from Racetrack Auto & Marine responded on 05/16/2025 06:53 AM

Thank you so much, Gail! We appreciate the feedback as well as the business!


Verified Customer
Newark, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great customer service
The crew at race track are very helpful and professional. They go out of there way to solve any problem
MICHELLE W. from Racetrack Auto & Marine responded on 05/13/2025 11:22 AM

Thank you so much for the feedback! We thank you for the business!!!


DH
DANIELLE H.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Carbon buildup up on intake valves
They always go the extra mile....it took some cleaning but Racetrack got the job done!
MICHELLE W. from Racetrack Auto & Marine responded on 05/13/2025 11:22 AM

Thank you so much for the feedback! We thank you for the business as well as the kind words! I will let the team know you had nothing but good things to say!


Verified Customer
Berlin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent customer service!
Excellent customer service! Very warm welcome atmosphere!
MICHELLE W. from Racetrack Auto & Marine responded on 05/13/2025 11:21 AM

Thank you so much for the feedback! We appreicate the business! 

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