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R & R Auto Truck Repair LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(206 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

R & R Auto Truck Repair has been your trusted full-service auto and truck repair shop since 1992. Customer satisfaction is our main priority! R & R Auto Truck Repair has been your trusted full-service auto and truck repair shop since 1992. Customer satisfaction is our main priority!

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(530) 768-1050

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3165 Twin View Blvd Shasta Lake, CA 96019
R & R Auto Truck Repair LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(206 Reviews)

HY
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Henry Y.
Bonners Ferry, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
10
Friendly and professional
I’d give them a 10 star if I could. I was traveling through with a GMC Duramax pulling a trailer when it would not shift anymore. I'm from Idaho so I had a long trip ahead of me. We called R&R and got the friendliest lady on the phone you could imagine. Her name is Julia. I was able to limp to their shop a little before closing, they took a quick look and said they have to dig deeper the next morning. They gave me a ride into town so I can get a hotel. they worked hard all the next day till they found the problem. They were already busy but they took time to put me back on the road. Everybody was so friendly. I would recommend Them any day.

HY
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Henry Y.
Bonners Ferry, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
10
Friendly and professional
I’d give them a 10 star if I could. I was traveling through with a GMC Duramax pulling a trailer when it would not shift anymore. I'm from Idaho so I had a long trip ahead of me. We called R&R and got the friendliest lady on the phone you could imagine. Her name is Julia. I was able to limp to their shop a little before closing, they took a quick look and said they have to dig deeper the next morning. They gave me a ride into town so I can get a hotel. they worked hard all the next day till they found the problem. They were already busy but they took time to put me back on the road. Everybody was so friendly. I would recommend Them any day.

BG
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Bill G.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
10
More than willing to help me out when I needed help
Came down to California to see my granddaughter in Redding. My motorhome broke down on the Siskiyous. Finally got to Reading . Found R&R online called and talked to Rick. He said bring it in needed a new transmission. Got one in next year. Had some brake work done. I brought it to him to check it out after it was done next year I bought a newer Motorhome had him put brakes in the front and back very good service very professional wish his business was in Washington state by me

JE
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Judy E.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
"Women Friendly" they speak our language.
I am a widow, don't trust most service co, I came here for estimate, I got timeframe and price for repair, ( less then dealership) it was done within that time and exactly same price quoted with in-depth explanation and old pieces removed. Rick & Paul are friendly and very knowledgeable. I'm still a customer in 2021 ?
Recommended

RD
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RICHARD D.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
verified customerVerified Customer
Customer Service
Met and talked with Rick and Paul about problem with fuel system on my truck. Dropped off truck next day. That afternoon they called and explained in some detail the problem and offered to fix it and provided a fair price for job. Next day truck repair was finished and is back on the road once again. Their customer service went beyond my expectations. Highly recommend them for service and repair. Thanks guys.
Recommended

JS
Jerry S.
Salinas, CA
GMC Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2019
verified customerVerified Customer
Category: Service
Jerry said the service was good but the price was high in some areas on the invoice.
Recommended

BF
Braeana F.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
verified customerVerified Customer
Category: Service
Braeana said the business provided good service.
Recommended

Verified Customer
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
verified customerVerified Customer
Clean friendly service
Came in for a service and my oil light gauge was at 80 the changed my oil and quickly found my problem with my oil gauge. Paul and Rick at the front are friendly, very helpful and can explain things in Lehman terms so that I understood!! Thanks for the fast friendly service!!
Recommended

MB
Mike B.
Anderson, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
verified customerVerified Customer
Category: Service
Mike said the service at this business was good, fast and the price was right.
Recommended

JS
Jackson S.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
verified customerVerified Customer
Category: Service
Jackson said that the place did a great job.
Recommended

PB
Peter B.
Shasta Lake, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
verified customerVerified Customer
Category: Service
Peter said the business did pretty good work. The vehicle is great now.
Recommended

GV
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Gary V.
Shasta Lake, CA
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
motorhome serviced
Very knowledgeable, friendly and courteous staff.
Recommended

MH
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Mike H.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
Professionally Done !
Cut and dry professional repairs.
Recommended

SW
Scott W.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
verified customerVerified Customer
Category: Service
Scott said the service was really good.
Recommended

JS
Jd S.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
verified customerVerified Customer
Category: Service
JD said he's happy with the staff's service, punctuality and pricing.
Recommended

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