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R & M Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(303 Reviews)
96
Write a Review

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years. Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(540) 942-2355
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
192 N Charlotte Ave Waynesboro, VA 22980-5047
Get Directions

Affiliations

R & M Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(303 Reviews)
Write a Review
Recent Reviews
JK
JUDY K.
Waynesboro, VA
2015 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Car Inspection
I have been a customer of R & M Automotive for over 35 years. The newest owners have continued with excellent service & at 84 yrs old, I appreciate someone I can trust.
I love Jeremy & Kaitlin!
RL
RODNEY L.
Waynesboro, VA
2014 Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great place for all car repairs and inspections !
R & M automotive repair is a friendly and a great place for car repairs and to also get your cars inspected.
R & M A. from R & M Automotive responded on 05/01/2025 07:03 AM

We really appreciate your feedback! It’s always nice to hear that our commitment to friendliness and quality repair work shines through. We aim to keep your vehicle running smoothly and make the experience enjoyable. If your car ever feels like it wants to have a chat, you know where to find us!

R and M Automotive Thanks you!

GA
GERALD A.
Waynesboro, VA
2018 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Oil change was quickly done for me
Oil change
R & M A. from R & M Automotive responded on 05/01/2025 07:02 AM

We appreciate you taking the time to share your experience with us! An oil change might not be the most glamorous service to discuss, but it definitely keeps your engine happy and running smoothly. If you ever need anything else, we're just a short drive away—ready to pamper your vehicle again!

R and M Automotive Thanks you!

JB
JOHN B.
LOVE, VA
1990 Chevrolet K3500 1 Ton 4WD - Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Truck CV Boot
Work completed on time and very close to the estimated price.
R & M A. from R & M Automotive responded on 05/01/2025 07:02 AM

We're glad to hear that we hit the mark with both timing and pricing. It's always our goal to be as predictable as a well-tuned engine. We appreciate your feedback and look forward to keeping your vehicle running smoothly in the future.

R and M Automotive Thanks you!

BP
Beth P.
2005 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
The Best Place in Waynesboro for Vehicle Maintenance
I have used R&M to have new tires put on, brakes and pads replaced, my car's oil changed and to get a state vehicle inspection. I have been so impressed with the friendly and responsive staff, the knowledgeable and skilled technicians, and the overall quality of experience I received. This team has my trust and my business for all my future vehicle needs
R & M A. from R & M Automotive responded on 04/16/2025 09:57 AM

It's fantastic to hear that you’ve had such a great experience with us! Our Team loves to hear they have done an amazing job! Thank you for your continued business and we look forward to seeing you soon (: 

R and M Automotive Thanks you!

FJ
Frank J.
2018 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Automotive work
Excellent trustworthy
R & M A. from R & M Automotive responded on 04/16/2025 09:57 AM

We appreciate your feedback! It’s great to know that you found our service to be trustworthy. Building that kind of reputation is what we aim for—like a trusty old toolbox, always there when you need it! If you ever need anything else, we’re just a call away. Happy driving!

R and M Automotive Thanks you!

Verified Customer
Waynesboro, VA
2020 Dodge 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Excellent service
I manage a small business in Waynesboro. One of our service trucks would not start yesterday morning. The team at R&M was quickly able to pick up my truck, diagnose the issue and repair it the same day. I am very pleased with their excellent service.
R & M A. from R & M Automotive responded on 04/03/2025 08:51 AM

We're glad we could get your truck back on the road and help keep your business running smoothly. Thank you for choosing us (: 

We appriate you as well!

R & M Automotive Thanks you!

DH
David H.
2014 Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great service
Friendly, efficient service. Explained the issue thoroughly and pricing was presented very well
R & M A. from R & M Automotive responded on 04/16/2025 09:59 AM

We appreciate the time you took to share your experience with us! It's great to hear that you found our service friendly and efficient—our team does their best to keep things running smoothly. We're all about transparency when it comes to pricing and explaining those pesky issues that pop up with vehicles. 

R and M Automotive Thanks you!

JR
JENNIFER R.
Waynesboro, VA
2019 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent Service as always!
I was warmly greeted by Kaitlyn, Maddie, and their sweet dogs, Nova and Chevy! The staff I encountered were friendly. Our vehicle was there for an oil change and tire rotation. Kaitlyn mentioned they may need to change the filters. I said that was OK, they know best. They always prepare you for what may be needed and an estimate. We've never been surprised by anything that has needed to be done. Excellent service....every time we're there!
R & M A. from R & M Automotive responded on 04/16/2025 10:04 AM

We always aim to greet our customers with a warm welcome—and a few friendly tails wagging as well. We're glad you're always kept in the loop about your vehicle's needs. If you ever have questions or need advice, don't hesitate to reach out. Your vehicle is in good hands with us. Safe driving! Thank you for choosing us!

R and M Automotive Thanks you!

MM
MARK M.
Crozet, VA
2022 Land Rover Defender
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Honest, fast, friendly
The team here never disappoints. I bring all of my cars here.
R & M A. from R & M Automotive responded on 03/26/2025 08:36 AM

We're glad to hear our team keeps hitting the mark for you.

Thank you for choosing us

R and M Automotive Thanks you!

KN
Katherine n.
2009 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great service
Very nice people. They worked on my vehicle asap! No bs! Which is nice.
R & M A. from R & M Automotive responded on 03/26/2025 08:35 AM

We're glad to hear you had a smooth experience with us! We aim to keep things straightforward and efficient because let’s face it, nobody enjoys the long-winded details, especially when it comes to car repairs.

R and M Automotive Thanks you!

AP
Amy P.
2014 Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
9
Alternator replacement
They were very helpful. Towed my car after it broke down while I was trying to get it to shop. Fixed and had me out the door same day
R & M A. from R & M Automotive responded on 03/26/2025 08:34 AM

Thank you, We apprciate you and so very glad you found us!

R and M Automotive Thanks you!

JK
John k.
2016 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Great service and prices.
I like how they don’t seem to overcharge. Whenever we’ve needed something done they’re very good about giving the cost upfront and making sure we know what we’re getting into. We’re new to Waynesboro and need coming from Charlottesville it seems a little less expensive here than any mechanic we used in Charlottesville. It’s nice that we found a mechanic we can trust. No complaints!
R & M A. from R & M Automotive responded on 03/18/2025 06:34 AM

We appreciate the feedback and are glad to hear that you felt our pricing was straightforward and fair. It sounds like you may have traded the Charlottesville hustle for our Waynesboro charm, and we're all for it! Trust is important when it comes to finding a mechanic, and we're happy to be that reliable option for you. If you ever have questions or need assistance in the future, we're just a call away—ready to help answer any vehicle mysteries you encounter!

R and M Automotive Thanks you!

CD
CINDY D.
Waynesboro, VA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Professionals
They are fast, straightforward, professionals. They are there to do an awesome job. If you have automotive needs, they are people you can trust.
R & M A. from R & M Automotive responded on 03/18/2025 06:33 AM

We're glad to be your go-to team, We also appreciate you! If your vehicle has any more tricks up its sleeve, you know where to find us!

R and M Automotive Thanks you!

NS
Nick S.
2018 Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Reliable and honest
They’ve always been consistent and straight forward with any repair. I’ve used them as my sole mechanic for the past few years and have enjoyed working with them, they remembered me and greeted me by name from day one. Good folks doing solid work.
R & M A. from R & M Automotive responded on 03/18/2025 06:32 AM

We appreciate you taking the time to share your experience! It’s great to hear that our consistency and straightforwardness have made us your go-to mechanic. We take pride in our work and enjoy building lasting relationships with our customers. Here’s to many more years of keeping your ride in top shape!

R and M Automotive Thanks you!

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